We are keen to show you absolute transparency with our workshop servicing and repairs. We want you to understand what might need repairing or replacing when we are checking your vehicle in the workshop. That's why we've introduced 'C-it-now' video filming of any items that we feel we need to discuss with you before replacing or repairing them. Our Technicians can send you a video of the particular part or problem they are concerned about. We will never replace a part without your consent. This way, you see what we see. If your tyres are wearing unevenly or the tread is low, you can see this in the video the Technician takes of your car.
This video explains how and shows you an example......
Ask about C-it-now when you bring your car in to the Service Team. It's all part of the service at JCB Volkswagen!