We make it our goal at JCB Volkswagen to provide our customers with a superior level of service that keeps them coming back for more.
With 650+ combined years of brand expertise and long-standing employee loyalty to the group, our team is perfectly placed to offer you help and guidance with your Volkswagen car purchase and ownership journey.
Each visit to JCB Volkswagen is a straightforward and enjoyable experience, and we always go the extra mile to make sure we have a solution for your Volkswagen driving needs. We abide by three key principles: Choice, Care and Convenience.
Volkswagen are the biggest car makers in the world, and are celebrated for designing models that live up to their reputation of superior engineering and crafting. Over the years, Volkswagen have designed some iconic models, such as the elegant Beetle and the speedy Golf.
Across our JCB dealerships in both Kent and East Sussex, we have over 2,000 new and used vehicles for you to choose from! Our expert Volkswagen team are on hand to give you the ultimate support and trustworthy advice when choosing your perfect Volkswagen, without all the confusing motoring jargon.
It’s JCB Volkswagen’s duty to give our customers the best customer service and personal care that we can. This is why we regularly have special deals & offers, flexible finance plans, and top quality service plans so you make savings throughout the life of your Volkswagen.
Our approved used Volkswagens come with the Approved Used promise, meaning customers of used Volkswagens receive the same level of top quality service as a customer purchasing a new Volkswagen. It also ensures used Volkswagens meet high technical and performance standards.
If you are not able to drive your Volkswagen from the dealership, we can deliver it to you*. Just let our friendly team know what Volkswagen you’ve set your heart on, and we will sort everything else. If you’re on a budget, our wide range of finance plans will help you manage your money for your new or used Volkswagen.
*Charges may apply. Free of charge within 30 mile radius of dealership.UK mainland only.
Volkswagen UK regularly double-check the quality of customer care in all dealerships in the country by sending in 'mystery shoppers' to pose as customers incognito. The performance of staff and dealerships is then rated. Alex Goodger at Medway Volkswagen has just scored the first and only 100% score in the Volkswagen mystery shop programme this year across the entire network. Passing the mystery shops can be difficult , getting 100% is terrific , well-done Alex. The head of used car operations at Volkswagen UK sent us the following comment:
"I’ve just watched the Used mystery shop video for JCB Medway, the first and only 100% at the moment!
Alex did a great job! He was friendly, positive, knowledgeable and professional. It looked like he really put the customer at ease. Please pass on my congratulations!
Helena de Vries
Used Car Development Manager