Established and prospective customers of ŠKODA can look forward to the highest standards of service and care following the launch of a new showroom with ultramodern specifications.
Euro ŠKODA, Snow Hill, has been officially opened by the privately-owned JCB Group, a highly successful, multi-franchise automotive retailer, with dealerships throughout Kent and Sussex. Both customers, old and new, staff and representatives from ŠKODA, spent the evening celebrating the official launch.
The JCB Group, which marked its 20th anniversary in December 2018, invested over £500,000 in the Euro ŠKODA site, moving it from a shared, ageing showroom and creating a new space, quadruple the size of its previous home.
Boasting an impressive track record of success, The JCB Group commits itself to providing customers with a service which as well as being highly professional, is also personal, friendly and caring. It is this retail focus, coupled with value-for-money, award-winning cars and customer demand, that cemented the need to grow the ŠKODA dealership.
Having served previously as a Peugeot facility, the investment in the new Crawley Down showroom has brought it in line with ŠKODA corporate standards. The result is a stylish and relaxing environment – complete with a comfortable, well-appointed hospitality area – in which visitors can view every model from the award-winning ŠKODA range; from the cheeky Citigo city car to the commanding Kodiaq SUV.
The JCB Group employs some 500 people, a number of whom recently joined are now working for Euro ŠKODA Snow Hill, with the launch creating opportunities for local people in a variety of customer-facing, technical, and other roles.
Managing Director of The JCB Group, Jonathan Bischoff said: “We put a lot of time and effort into creating the best possible experience for both existing and potential ŠKODA customers in the Crawley area. Within easy reach of the M23, the new Euro ŠKODA facility really sets the standard for automotive retailing in the UK with truly first-class customer and employee environments. With fabulous new technology in operation, the whole visitor experience is very much enhanced, allowing my expert staff to deliver the industry-leading quality of service that our customers expect.”
Jon Thwaites, ŠKODA Brand Manager at The JCB Group said: “ŠKODA have been on a monumental journey over recent years and are still continuing to go from strength to strength. Within the last week alone they collected another seven What Car? awards, cementing their place as a significant brand within the UK Motor Industry. Euro ŠKODA have had a similar journey since opening the franchise some three years ago. Having previously shared our showroom with another brand, in a tight, ageing building, it was becoming difficult to provide the high level of service we’ve become known for, largely due to space restrictions."
“Our new, stand-alone, significantly larger premises allow for vastly improved parking facilities, a much larger array of new and used ŠKODA on display, a barista-style customer-waiting area with complimentary wifi and a separate dedicated area for car configuration, where customers can create their perfect car online. As one of the largest ŠKODA showrooms in the UK, customers will be spoilt for choice when visiting us and we hope that we will become THE destination for customers looking for their next car.”
Euro ŠKODA Crawley Down’s offering is further bolstered by a huge stock of Approved Used cars. The forecourt is dedicated to 120 pre-owned cars, while inside web-enabled touchscreens allow customers to search JCB Group’s 1,500-strong stock of used vehicles.
The workshop has also doubled in size with each bay equipped with the very latest diagnostic and servicing technology, all staffed by expert Service Technicians.