• 3 days ago

  Had the absolute pleasure of dealing with Anthony Potter when purchasing my new car. Could not fault him one bit. Anthony explained everything in great detail and really helped me understand the process and my car. Couldn’t recommend him enough and will definitely be back when I’m back in the market for a new car!

  Louis Chappy JCB Volkswagen Tunbridge Wells
• 1 week ago

  The Medway team were fantastic! Great service, they completed the work efficiently and went above and beyond to get us back to our beach holiday. Thanks, guys!

  Sammy JCB Volkswagen Medway
• 1 week ago

  Great place.

  Jason Nicholls JCB Volkswagen Van Centre Eastbourne
• 1 week ago

  Shannon of JCB VW Medway has been absolutely amazing and has helped me out on so many ways when I needed assistance with my car. She even came to the rescue when another dealership that’s part of the group booked a service and a mot for one of our cars and forgot to inform them. I can’t thank her enough. I would also like to extend my gratitude to her colleague Kieran who has assisted me on quite a few occasions, as well as my thanks also to her colleagues Charlotte, Amy and the amazing people at the front desk Jeanette and Nicola. Thanks for reading

  A Odutola JCB Volkswagen Medway
• 1 week ago

  The company is excellent they do a brilliant job every time. Explain options and have so far been great value. I'll be back, you have the option of drop off or timed service. This time I dropped off from Brighton and used the train just a 15 minute walk.

  Graham Gray JCB Volkswagen Van Centre Worthing
• 2 weeks ago

  I recently bought a Volkswagen Polo and had a great experience from start to finish at Medway. Paul was approachable, friendly, and incredibly helpful throughout the whole process. He took the time to answer all of my questions and guided me towards the right car for my needs without ever making me feel pressured. The whole experience was smooth, professional, and enjoyable. I'm really happy with my new car and would definitely recommend Paul to anyone looking for a new car. Thank you!

  Meghan JCB Volkswagen Medway
• 3 weeks ago

  Andre was so helpful, a real pleasure to deal with. Not pushy in the slightest and I felt he was very honest in his recommendations. Thank you Andre!

  Julie Peterkin JCB Volkswagen Van, Camper & California Centre Crawley
• 4 weeks ago

  Brought my car for recall service.

  Melvin Tenedero JCB Volkswagen Medway
• 1 month ago Gw Plumbing expert JCB Volkswagen Van, Camper & California Centre Crawley
• 1 month ago

  Fantastic experience at JCB Tunbridge Wells when buying our new car. Jack went above and beyond to make sure that the process was flawless and as stress free as possible. Very happy with the process from start to finish, nothing is too much trouble. Would highly recommend!

  Mel Young JCB Volkswagen Tunbridge Wells
• 1 month ago

  Just ordered our brand new VW Transporter from JCB Sittingbourne Though Motability VW Van Centre and can’t recommend them enough. Fantastic - friendly 5 star service from start to finish! A big shoutout and thank you to Andy Rapp on the sales team Andy was helpful and flexible throughout the whole process, he went above and beyond.Highly recommended if you’re looking for a transporter on Motability and want great service! Thanks again Andy.

  Steven Davis JCB Volkswagen Van, Camper & California Centre Sittingbourne
• 2 months ago

  Hayley in the service department is fab.

  Stuart Patton JCB Volkswagen Medway
• 2 months ago Georgi Petrov Dimitrov JCB Volkswagen Van Centre Eastbourne
• 2 months ago

  Picked up my new VW Troc from VW Gillingham. Had a great experience thanks to Brandon who went out of his way to make the process easy. Highly recommended.

  Shannon Fletcher JCB Volkswagen Medway
• 2 months ago

  Helpful, professional and polite. I needed a part for my vehicle but did not have the details with me, they managed to find the part and luckily it was in stockHighly recommend this dealer .

  Roger - JCB Volkswagen Van, Camper & California Centre Sittingbourne
• 2 months ago

  Great service from Sanj. He was polite, professional and gave me confidence that my order was being taken care of. Service and the car (I.D.4) couldn't be better.

  Paul Dobson JCB Volkswagen Medway
• 2 months ago

  I approached the team about buying a new van at the end of 2025, and Louis, Scott, and the rest of the team were incredible throughout the whole process. They got me a great deal, kept me updated every step of the way, and I’m so pleased with the van itself. Big thanks to you all would definitely recommend!

  Carl Staples JCB Volkswagen Van Centre Eastbourne
• 3 months ago

  I thought it was going to be complicated to get to but turned out it was easy enough. We went to see campervans which are in the building next door to where the parking is. Staff were friendly, knowledgeable and helpful.

  joan mcwilliams JCB Volkswagen Van, Camper & California Centre Sittingbourne
• 3 months ago

  Having purchased a fair few vehicles over the years, it's fair to say most experiences with main dealers (including other VW van centres) haven't been that positive. Thankfully, this was not the case with these guys. From the moment I dealt with Andy Rapp at JCB he couldn't do enough to help, and it felt like nothing was too much trouble. I bought a van blind, due to distance and it being a 7 hour round trip, and he was more than happy to run through the condition of the van in detail with me, answering a barrage of questions and requests - It would be an understatement to say he was happy to go well above and beyond to get it right and ensure I was happy with everything. Testament to this is a few days after receiving the van (and inspecting it in detail on drop off/delivery), I noticed a minor bodywork issue that had been missed by both of us. Andy was straight on the phone to put this right, and true to his word, a few days later it was all sorted. If you're an enthusiast, looking for the right van, from someone who actually cares, I would highly recommend Andy at JCB.

  Tristan Palmer JCB Volkswagen Van, Camper & California Centre Sittingbourne
• 3 months ago

  We have recently started a lease deal through the business for an ID Buzz. The process from start to finish was very smooth and stress free, and the support from Sanj was first class throughout. Communication was excellent, and Sanj was always quick to respond on any questions i had. If you're looking to take on a VW in Medway, i'd recommend asking to speak with Sanj!

  Adam Lawrence JCB Volkswagen Medway
• 3 months ago

  I had the best experience at VW Gillingham! I can not thank Paul enough, he was amazing! From start to finish, I came in knowing what I wanted and he was able to meet all that and more. Everyone there was friendly. Paul was never pushy, gave me time to think and weigh up my options. From walking in and enquiring, to test driving, to then picking up my brand new polo every step was quick efficient and smooth. What a great team and Paul is the best!

  Trudi Wallis JCB Volkswagen Medway
• 3 months ago

  Ali was so helpful throughout the whole process of buying and picking up my car, all my questions were answered promptly

  Teresa Britten JCB Volkswagen Van, Camper & California Centre Sittingbourne
• 3 months ago

  From start to finish the sales man, Tom Hansen was attentive, reactive and very friendly thoughtful and easy to deal with. Had a great experience and would recommend VW Gillingham for anyone who is looking for a new car.

  Scott Dryden JCB Volkswagen Medway
• 3 months ago

  Great servicereally helpful throughout. They gave me plenty of time to go through everything on their second-hand vehicles and arranged a convenient time for a test drive. I’d definitely recommend them. 10/10.

  James Bridger JCB Volkswagen Van Centre Eastbourne
• 3 months ago

  Scott was fabsuper professional and very friendly. Very happy with my crafter. Thanks guys

  Susan Murray JCB Volkswagen Van Centre Eastbourne
• 3 months ago

  Andre was a pleasure to deal with from start to finish particularly as I was 300 miles away - kept me super informed from initial calls to test drive visit to collection. Super smiley service and would recommend JCB to others that are remote from their showroom.

  Tom Welch JCB Volkswagen Van, Camper & California Centre Crawley
• 3 months ago

  Alex is brilliant , got my new car today

  Sandie Whitlock JCB Volkswagen Medway
• 3 months ago

  Andre at JCB Cabs was brilliant from start to finish. We used him to collect our new VW California, and the service was genuinely above and beyond. He was attentive throughout the whole process, kept us informed every step of the way, and sent instructional videos in advance so we knew exactly what to expect when we got the van. That kind of proactive communication is rare and made a real difference, especially on such a significant purchase. What really stood out was his passion for the California, you could tell this wasn’t just a job to him. He clearly loves these vehicles and that enthusiasm was infectious. Then, a little while after our trip, he called to ask how our holiday in the van had gone. That follow-up said everything. No prompting, no reason other than genuine interest. If you’re collecting a campervan or any vehicle and want someone who treats it like it mattersbecause it doesAndre is the person to call. Highly recommended

  Daniel Vaughan JCB Volkswagen Van, Camper & California Centre Crawley
• 3 months ago

  Just had my VW Caddy Maxi deliveredI live nearly 3 hours away, so this was my first time having a vehicle delivered, and Andy Rapp made the whole process straightforward from start to finish. I initially enquired on Friday, and by the following Thursday the van was already on my drive. Andy kept me updated throughout, made everything quick and easy, and really went above and beyond. Excellent service all roundI’ll definitely be back when it’s time for my next van.

  Jake Farr JCB Volkswagen Van, Camper & California Centre Sittingbourne
• 4 months ago

  I had my car serviced there, I definitely recommend them, customer service is at a high level

  Aras JCB Volkswagen Medway

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