Reviews from
Google 4.2
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1324 Reviews
4.2 Average of 1324 Reviews
  • 2 days ago

    So we were looking at getting a larger vehicle for the family and we stopped in at JCB Van and Camper Centre Sittingbourne, we was greeted by a sales person named Andy and explained to him what we were looking for, Andy then basically showed us all the various options and configurations that were available, there wasn’t anything he didn’t know, he was very informative and knowledgeable so it was made easy for us, we basically ordered our vehicle after a couple of hours ( A Transporter Shuttlefrom the time of order until the day of collection (yesterday) we were kept updated on the arrival time and the van’s journey to the uk. Anyway we collected the vehicle yesterday and Andy was there in person to hand over and show us everything about the vehicle, there was no rushing and he took his time to go through everything we needed to know, and he even called us today to see how we we’re getting on. So it’s a big thanks from us to JCB Van and Camper Centre Sittingbourne, and especially Andy the sales man who is a credit to your company. Thanks again from the Williams family.

    JCB Volkswagen Van, Camper & California Centre Sittingbourne
  • 2 days ago JCB Volkswagen Medway
  • 1 week ago

    Excellent customer service by the salesperson at JCB Volkswagen Ashford on the purchase of our new car. Will highly recommend.

    JCB Volkswagen Ashford
  • 1 week ago

    I had very helpful assistance from Alice in your service department - she was very kind and helpful - thank you!

    JCB Volkswagen Ashford
  • 3 weeks ago JCB Volkswagen Van Centre Worthing
  • 4 weeks ago

    The staff are very good

    JCB Volkswagen Ashford
  • 1 month ago

    I recently purchased a car at JCB Volkswagen Ashford. Thank you to Charlotte H for making my experience so easy! Charlotte is a great example of what excellent customer service should look like, exceeding expectations, very friendly and welcoming. I highly recommend Charlotte to anyone!

    JCB Volkswagen Ashford
  • 1 month ago JCB Volkswagen Medway
  • 1 month ago

    Couldn’t recommend Scott Lauzon highly enough. He was brilliant from start to finish, made the whole Tiguan purchase easy and really looked after me throughout. Service like this is a huge part of why I always come back to Volkswagen. Proper top service and someone I’d happily deal with again.

    JCB Volkswagen Ashford
  • 1 month ago

    Just purchased a Tiguan from JCB Gillingham had a great salesman who helped me to purchase exactly what I wanted .

    JCB Volkswagen Medway
  • 1 month ago

    Couldn’t recommend enough! Tyler was brilliant all the way through from start to finish! Thanks Again!

    JCB Volkswagen Medway
  • 1 month ago

    We bought a used T-Roc from JCB Medway 2 years ago and have now had it serviced and MOT’d there twice. Both the sales (Alex Goodger) and after-sales service have been brilliant, couldn’t fault them on anything at all. We had previous experience of another VW main dealer that was really bad and I’m very happy to say this has been the exact opposite.

    JCB Volkswagen Medway
  • 1 month ago

    5 StarsExcellent repair service at JCB Volkswagen Ashford! Charlie Hollands was fantastic to deal with throughout the entire process. He kept me fully informed with clear updates, explained the repair work clearly, and ensured everything went smoothly from start to finish. It is rare to get such professional and stress-free customer care. Thank you, Charlie, and the rest of the team! Carol Garnet

    JCB Volkswagen Ashford
  • 1 month ago

    Excellent service given by Louis

    JCB Volkswagen Ashford
  • 2 months ago

    What's not to like about a cracking VW? Great showroom with a fantastic selection of quality cars.

    JCB Volkswagen Ashford
  • 2 months ago

    Really happy with my experience. I needed a new car quickly after mine was written off, and Spencer was really helpful in finding me exactly what I wanted. The whole process was much quicker and easier than I expected. Loving my new T-Roc. Thank you.

    JCB Volkswagen Medway
  • 2 months ago JCB Volkswagen Medway
  • 2 months ago

    A massive thank you to Alex at JCB Medway it’s been my second time dealing with him and this time i’m in a brand new car thank you again Alex.

    JCB Volkswagen Medway
  • 2 months ago JCB Volkswagen Medway
  • 2 months ago

    A really good experience when buying my new Golf. Paul from whom I purchased the car was friendly, not a pushy sales person. He worked with me to help me buy the correct car for my needs. A priority being boot space for my dog. Should anyone ask me about buying a VW I will point them in Paul's direction.

    JCB Volkswagen Medway
  • 2 months ago JCB Volkswagen Medway
  • 2 months ago

    Took my Golf R in for some warranty work and was very pleased with the service I received

    JCB Volkswagen Ashford
  • 3 months ago

    Thank you ,Mr Edward Wozny ,for your fabulous service. He guided me through the entire process very clearly and efficiently.He is highly professional ,honest and provides and excellent customer service.we really appreciate the fantastic car you delivered to us.Thank you very much JCB group

    JCB Volkswagen Ashford
  • 3 months ago

    The Medway team were fantastic! Great service, they completed the work efficiently and went above and beyond to get us back to our beach holiday. Thanks, guys!

    JCB Volkswagen Medway
  • 3 months ago

    Great place.

    JCB Volkswagen Van Centre Eastbourne
  • 3 months ago

    Shannon of JCB VW Medway has been absolutely amazing and has helped me out on so many ways when I needed assistance with my car. She even came to the rescue when another dealership that’s part of the group booked a service and a mot for one of our cars and forgot to inform them. I can’t thank her enough. I would also like to extend my gratitude to her colleague Kieran who has assisted me on quite a few occasions, as well as my thanks also to her colleagues Charlotte, Amy and the amazing people at the front desk Jeanette and Nicola. Thanks for reading

    JCB Volkswagen Medway
  • 3 months ago

    Recently I bought a Volkswagen from here in Ashford. The staff were very friendly, especially Scott Lauzon who helped us look for the car. He made the whole car-buying process really easy. We will recommend this place to our friends and family.

    JCB Volkswagen Ashford
  • 3 months ago

    The company is excellent they do a brilliant job every time. Explain options and have so far been great value. I'll be back, you have the option of drop off or timed service. This time I dropped off from Brighton and used the train just a 15 minute walk.

    JCB Volkswagen Van Centre Worthing
  • 3 months ago

    Ahmed was fantastic. Explained everything clearly and couldn’t be more helpful. Thank you for selling us our new car!

    JCB Volkswagen Ashford
  • 3 months ago

    I recently bought a Volkswagen Polo and had a great experience from start to finish at Medway. Paul was approachable, friendly, and incredibly helpful throughout the whole process. He took the time to answer all of my questions and guided me towards the right car for my needs without ever making me feel pressured. The whole experience was smooth, professional, and enjoyable. I'm really happy with my new car and would definitely recommend Paul to anyone looking for a new car. Thank you!

    JCB Volkswagen Medway

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