• 1 day ago Casey Marriott JCB Volkswagen Medway
• 6 days ago

  Couldn’t recommend Scott Lauzon highly enough. He was brilliant from start to finish, made the whole Tiguan purchase easy and really looked after me throughout. Service like this is a huge part of why I always come back to Volkswagen. Proper top service and someone I’d happily deal with again.

  Harvey Marshall JCB Volkswagen Ashford
• 6 days ago

  Just purchased a Tiguan from JCB Gillingham had a great salesman who helped me to purchase exactly what I wanted .

  Gill Hatten JCB Volkswagen Medway
• 1 week ago

  Couldn’t recommend enough! Tyler was brilliant all the way through from start to finish! Thanks Again!

  Lewis Watson JCB Volkswagen Medway
• 1 week ago

  We bought a used T-Roc from JCB Medway 2 years ago and have now had it serviced and MOT’d there twice. Both the sales (Alex Goodger) and after-sales service have been brilliant, couldn’t fault them on anything at all. We had previous experience of another VW main dealer that was really bad and I’m very happy to say this has been the exact opposite.

  Chris Rolleston JCB Volkswagen Medway
• 2 weeks ago

  5 StarsExcellent repair service at JCB Volkswagen Ashford! Charlie Hollands was fantastic to deal with throughout the entire process. He kept me fully informed with clear updates, explained the repair work clearly, and ensured everything went smoothly from start to finish. It is rare to get such professional and stress-free customer care. Thank you, Charlie, and the rest of the team! Carol Garnet

  Carol Garnet JCB Volkswagen Ashford
• 4 weeks ago

  Excellent service given by Louis

  Tina Whittaker JCB Volkswagen Ashford
• 1 month ago

  What's not to like about a cracking VW? Great showroom with a fantastic selection of quality cars.

  Derek “watchman” Jones JCB Volkswagen Ashford
• 1 month ago

  Really happy with my experience. I needed a new car quickly after mine was written off, and Spencer was really helpful in finding me exactly what I wanted. The whole process was much quicker and easier than I expected. Loving my new T-Roc. Thank you.

  Jessica Pearson JCB Volkswagen Medway
• 1 month ago Sean Milan JCB Volkswagen Medway
• 1 month ago

  A massive thank you to Alex at JCB Medway it’s been my second time dealing with him and this time i’m in a brand new car thank you again Alex.

  Grace Davies JCB Volkswagen Medway
• 1 month ago Assured group JCB Volkswagen Medway
• 1 month ago

  A really good experience when buying my new Golf. Paul from whom I purchased the car was friendly, not a pushy sales person. He worked with me to help me buy the correct car for my needs. A priority being boot space for my dog. Should anyone ask me about buying a VW I will point them in Paul's direction.

  arlene lawrence JCB Volkswagen Medway
• 1 month ago Gaylord Suitcase JCB Volkswagen Medway
• 1 month ago

  Took my Golf R in for some warranty work and was very pleased with the service I received

  lewis hardy JCB Volkswagen Ashford
• 2 months ago

  Thank you ,Mr Edward Wozny ,for your fabulous service. He guided me through the entire process very clearly and efficiently.He is highly professional ,honest and provides and excellent customer service.we really appreciate the fantastic car you delivered to us.Thank you very much JCB group

  Bittu Palatty JCB Volkswagen Ashford
• 2 months ago

  The Medway team were fantastic! Great service, they completed the work efficiently and went above and beyond to get us back to our beach holiday. Thanks, guys!

  Sammy JCB Volkswagen Medway
• 2 months ago

  Great place.

  Jason Nicholls JCB Volkswagen Van Centre Eastbourne
• 2 months ago

  Shannon of JCB VW Medway has been absolutely amazing and has helped me out on so many ways when I needed assistance with my car. She even came to the rescue when another dealership that’s part of the group booked a service and a mot for one of our cars and forgot to inform them. I can’t thank her enough. I would also like to extend my gratitude to her colleague Kieran who has assisted me on quite a few occasions, as well as my thanks also to her colleagues Charlotte, Amy and the amazing people at the front desk Jeanette and Nicola. Thanks for reading

  A Odutola JCB Volkswagen Medway
• 2 months ago

  Recently I bought a Volkswagen from here in Ashford. The staff were very friendly, especially Scott Lauzon who helped us look for the car. He made the whole car-buying process really easy. We will recommend this place to our friends and family.

  Siva sharma JCB Volkswagen Ashford
• 2 months ago

  The company is excellent they do a brilliant job every time. Explain options and have so far been great value. I'll be back, you have the option of drop off or timed service. This time I dropped off from Brighton and used the train just a 15 minute walk.

  Graham Gray JCB Volkswagen Van Centre Worthing
• 2 months ago

  Ahmed was fantastic. Explained everything clearly and couldn’t be more helpful. Thank you for selling us our new car!

  Heidi Mannering JCB Volkswagen Ashford
• 2 months ago

  I recently bought a Volkswagen Polo and had a great experience from start to finish at Medway. Paul was approachable, friendly, and incredibly helpful throughout the whole process. He took the time to answer all of my questions and guided me towards the right car for my needs without ever making me feel pressured. The whole experience was smooth, professional, and enjoyable. I'm really happy with my new car and would definitely recommend Paul to anyone looking for a new car. Thank you!

  Meghan JCB Volkswagen Medway
• 2 months ago

  Brought my car for recall service.

  Melvin Tenedero JCB Volkswagen Medway
• 3 months ago

  Just ordered our brand new VW Transporter from JCB Sittingbourne Though Motability VW Van Centre and can’t recommend them enough. Fantastic - friendly 5 star service from start to finish! A big shoutout and thank you to Andy Rapp on the sales team Andy was helpful and flexible throughout the whole process, he went above and beyond.Highly recommended if you’re looking for a transporter on Motability and want great service! Thanks again Andy.

  Steven Davis JCB Volkswagen Van, Camper & California Centre Sittingbourne
• 3 months ago

  Just bought our 3rd car from JCB and I just wanted to say a huge thank you for looking after the Bentley family again and delivering a first class experience from beginning to end with a great deal, smooth admin, excelling commination and delivery of a beautiful car at the end of it resulting in a very happy family. Referred very good friends of ours to JCB recently as I knew they would look after them, they rated JCB 5 stars. Thanks once again for all your help and for going the extra mile.

  Darren Bentley JCB Volkswagen Ashford
• 3 months ago

  I didn't walk away with a car but I can say James was amazing, he sent me a personalised video of the car in question and his sales methods were very professional providing me with factual information on the car and no old school pushy methods of selling.

  Kevin Betteridge JCB Volkswagen Ashford
• 3 months ago

  We have just purchased our third car from JCB Ashford, and once again the experience was outstanding. The customer care is truly excellent, with exceptional attention to detail at every stage of the process. From helping us select the right vehicle through to delivery, everything was seamless, professional, and stress-free. The staff are knowledgeable, friendly, and genuinely focused on providing the best possible service. They inspire complete trust and confidence, both in themselves and in the dealership as a whole, which is why we continue to return whenever we’re looking for a new car. It’s rare to find a dealership that consistently delivers such a high standard of service, but JCB Ashford does exactly that. We have no hesitation in recommending them to family and friends, and one of our friends have gone on to purchase a car there too. Thank you to the whole team for another fantastic experience.

  Vanessa Bentley JCB Volkswagen Ashford
• 4 months ago

  We would like to express a huge thank you to Charlotte H, for the exceptional service she provided. From the moment we interacted with her, she was professional, knowledgeable, and genuinely committed to helping us. What stood out most was her willingness to go above and beyond to ensure our needs were met. She took the time to listen, answered all of our questions thoroughly, and handled everything with patience and care. She worked tirelessly to get us the car we wanted. And get it delivered on time , and to the presentation standard we expectedHer positive attitude and attention to detail made the entire experience smooth and stress-free. Outstanding customer service can be hard to find, and Charlotte is a true example of what excellent service looks like. We are extremely grateful for her assistance and would highly recommend her to anyone, if your looking for that person who will guide you through the process of purchasing a VW , then she does not come more highly recommend Thank you Charlotte for making such a positive difference in our experience.

  Deane East JCB Volkswagen Ashford
• 4 months ago

  Hayley in the service department is fab.

  Stuart Patton JCB Volkswagen Medway

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