Reviews from
Google 4.2
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1744 Reviews
4.2 Average of 1744 Reviews
  • 1 day ago JCB Volkswagen Medway
  • 1 day ago

    Air all sort many thanks to vicky at jcb

    JCB Volkswagen Tunbridge Wells
  • 5 days ago JCB Volkswagen Tunbridge Wells
  • 6 days ago

    A really good experience when buying my new Golf. Paul from whom I purchased the car was friendly, not a pushy sales person. He worked with me to help me buy the correct car for my needs. A priority being boot space for my dog. Should anyone ask me about buying a VW I will point them in Paul's direction.

    JCB Volkswagen Medway
  • 1 week ago JCB Volkswagen Medway
  • 1 week ago

    Took my Golf R in for some warranty work and was very pleased with the service I received

    JCB Volkswagen Ashford
  • 2 weeks ago

    Had the absolute pleasure of dealing with Anthony Potter when purchasing my new car. Could not fault him one bit. Anthony explained everything in great detail and really helped me understand the process and my car. Couldn’t recommend him enough and will definitely be back when I’m back in the market for a new car!

    JCB Volkswagen Tunbridge Wells
  • 2 weeks ago

    Thank you ,Mr Edward Wozny ,for your fabulous service. He guided me through the entire process very clearly and efficiently.He is highly professional ,honest and provides and excellent customer service.we really appreciate the fantastic car you delivered to us.Thank you very much JCB group

    JCB Volkswagen Ashford
  • 2 weeks ago

    The Medway team were fantastic! Great service, they completed the work efficiently and went above and beyond to get us back to our beach holiday. Thanks, guys!

    JCB Volkswagen Medway
  • 3 weeks ago

    Great place.

    JCB Volkswagen Van Centre Eastbourne
  • 3 weeks ago

    Shannon of JCB VW Medway has been absolutely amazing and has helped me out on so many ways when I needed assistance with my car. She even came to the rescue when another dealership that’s part of the group booked a service and a mot for one of our cars and forgot to inform them. I can’t thank her enough. I would also like to extend my gratitude to her colleague Kieran who has assisted me on quite a few occasions, as well as my thanks also to her colleagues Charlotte, Amy and the amazing people at the front desk Jeanette and Nicola. Thanks for reading

    JCB Volkswagen Medway
  • 3 weeks ago

    Recently I bought a Volkswagen from here in Ashford. The staff were very friendly, especially Scott Lauzon who helped us look for the car. He made the whole car-buying process really easy. We will recommend this place to our friends and family.

    JCB Volkswagen Ashford
  • 3 weeks ago

    The company is excellent they do a brilliant job every time. Explain options and have so far been great value. I'll be back, you have the option of drop off or timed service. This time I dropped off from Brighton and used the train just a 15 minute walk.

    JCB Volkswagen Van Centre Worthing
  • 3 weeks ago

    Ahmed was fantastic. Explained everything clearly and couldn’t be more helpful. Thank you for selling us our new car!

    JCB Volkswagen Ashford
  • 4 weeks ago

    I recently bought a Volkswagen Polo and had a great experience from start to finish at Medway. Paul was approachable, friendly, and incredibly helpful throughout the whole process. He took the time to answer all of my questions and guided me towards the right car for my needs without ever making me feel pressured. The whole experience was smooth, professional, and enjoyable. I'm really happy with my new car and would definitely recommend Paul to anyone looking for a new car. Thank you!

    JCB Volkswagen Medway
  • 1 month ago

    Andre was so helpful, a real pleasure to deal with. Not pushy in the slightest and I felt he was very honest in his recommendations. Thank you Andre!

    JCB Volkswagen Van, Camper & California Centre Crawley
  • 1 month ago

    Brought my car for recall service.

    JCB Volkswagen Medway
  • 1 month ago JCB Volkswagen Van, Camper & California Centre Crawley
  • 1 month ago

    Fantastic experience at JCB Tunbridge Wells when buying our new car. Jack went above and beyond to make sure that the process was flawless and as stress free as possible. Very happy with the process from start to finish, nothing is too much trouble. Would highly recommend!

    JCB Volkswagen Tunbridge Wells
  • 2 months ago

    Just ordered our brand new VW Transporter from JCB Sittingbourne Though Motability VW Van Centre and can’t recommend them enough. Fantastic - friendly 5 star service from start to finish! A big shoutout and thank you to Andy Rapp on the sales team Andy was helpful and flexible throughout the whole process, he went above and beyond.Highly recommended if you’re looking for a transporter on Motability and want great service! Thanks again Andy.

    JCB Volkswagen Van, Camper & California Centre Sittingbourne
  • 2 months ago

    Just bought our 3rd car from JCB and I just wanted to say a huge thank you for looking after the Bentley family again and delivering a first class experience from beginning to end with a great deal, smooth admin, excelling commination and delivery of a beautiful car at the end of it resulting in a very happy family. Referred very good friends of ours to JCB recently as I knew they would look after them, they rated JCB 5 stars. Thanks once again for all your help and for going the extra mile.

    JCB Volkswagen Ashford
  • 2 months ago

    I didn't walk away with a car but I can say James was amazing, he sent me a personalised video of the car in question and his sales methods were very professional providing me with factual information on the car and no old school pushy methods of selling.

    JCB Volkswagen Ashford
  • 2 months ago

    We have just purchased our third car from JCB Ashford, and once again the experience was outstanding. The customer care is truly excellent, with exceptional attention to detail at every stage of the process. From helping us select the right vehicle through to delivery, everything was seamless, professional, and stress-free. The staff are knowledgeable, friendly, and genuinely focused on providing the best possible service. They inspire complete trust and confidence, both in themselves and in the dealership as a whole, which is why we continue to return whenever we’re looking for a new car. It’s rare to find a dealership that consistently delivers such a high standard of service, but JCB Ashford does exactly that. We have no hesitation in recommending them to family and friends, and one of our friends have gone on to purchase a car there too. Thank you to the whole team for another fantastic experience.

    JCB Volkswagen Ashford
  • 2 months ago

    We would like to express a huge thank you to Charlotte H, for the exceptional service she provided. From the moment we interacted with her, she was professional, knowledgeable, and genuinely committed to helping us. What stood out most was her willingness to go above and beyond to ensure our needs were met. She took the time to listen, answered all of our questions thoroughly, and handled everything with patience and care. She worked tirelessly to get us the car we wanted. And get it delivered on time , and to the presentation standard we expectedHer positive attitude and attention to detail made the entire experience smooth and stress-free. Outstanding customer service can be hard to find, and Charlotte is a true example of what excellent service looks like. We are extremely grateful for her assistance and would highly recommend her to anyone, if your looking for that person who will guide you through the process of purchasing a VW , then she does not come more highly recommend Thank you Charlotte for making such a positive difference in our experience.

    JCB Volkswagen Ashford
  • 2 months ago

    Hayley in the service department is fab.

    JCB Volkswagen Medway
  • 2 months ago

    A massive Thank you to JCB Volkswagen Ashford. Steve Aitken went above and beyond for us coming in early on a Sunday of all days to make sure we could pick up our brand new Tiguan. I’ve finally got a car I love and Steve made the whole process so easy. Thanks Steve!

    JCB Volkswagen Ashford
  • 2 months ago JCB Volkswagen Van Centre Eastbourne
  • 2 months ago

    I recently bought a car from JCB group and genuinely had a great experience. I initially contacted Sanj from whom I had previously bought a car from near to my local area. Sanj introduced me to Ed Wozny, a colleague of his. I was a bit skeptical due to the fact I had previous experience with Sanj, however that was all gone from the minute we spoke. The reassurance, communication and patience from Ed throughout the entire process was excellent, every question I had was answered quickly and clearly, and I never felt pressured at any point. What stood out most was their patience and professionalism. They both took the time to walk me through all my options, made sure I was comfortable with my decision, and made the whole experience smooth and stress-free. Buying a car can sometimes feel overwhelming, but they made it easy and enjoyable. I’d definitely recommend this dealership to anyone looking for honest service, great communication, and a team that truly cares about their customers. Sanj and Ed are both great salesman. They will look after you throughout the process and handle any concerns. Very welcoming and friendly. Wish them luck on their future endeavours, will definitely be buying from them in the near future. Thank you

    JCB Volkswagen Ashford
  • 3 months ago

    Picked up my new VW Troc from VW Gillingham. Had a great experience thanks to Brandon who went out of his way to make the process easy. Highly recommended.

    JCB Volkswagen Medway
  • 3 months ago

    Helpful, professional and polite. I needed a part for my vehicle but did not have the details with me, they managed to find the part and luckily it was in stockHighly recommend this dealer .

    JCB Volkswagen Van, Camper & California Centre Sittingbourne

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