Eurovans Crawley

Having commissioned a bespoke VW Transporter for camping in 2018 which sadly proved too challenging owing to height restrictions and quickly sold, have become very interested in the Grand California since its launch in 2019, so reached out to EuroVans, Ifield who had a particularly interesting pre-owned 2022 GC 600, amongst other incredible pre-owned VW vans as well as new too. We were introduced to Mike Wool who couldn’t have been more helpful, supportive and encouraging - wr really couldn’t have wished for better customer service, he was that special ! Together with this and his personal knowledge and experience of motor home camping, not least exceptional detailed knowledge of the Grand California 600, he helped us every step of the way through our enquiry and ultimate purchase. He specifically added further key advice on VW approved fitments of a Tow Bar, Security film for the driver and passenger windows, Tracker, blackout blinds, heated seats, paint protection all of which were taken care of brilliantly by Mike & EuroVans. Mike regularly kept us updated on the progress until our collection and handover yesterday; he had even arranged for the diesel tank to be filled too! What is equally as comforting is knowing that Mike Wool and the EuroVans Team are there for us, to help us on all the key important aftercare during ownership of this GC600; ongoing servicing, extending warranty etc. Look forward to an ongoing mutually beneficial association with Mike Wool & EuroVans, Ifield, Crawley. Thank you so much

Brilliant pre delivery service received by Mike Wool. He offered great expertise and help with the purchase of my new vehicle. This is a small but caring dealership. So much so following my purchase 6 month ago an item need looking at and I was passing the dealership and called Mike, within 10 minutes my car was booked in and the issue was rectified within the hour. Thanks for going the extra mile both Mike and Jonathan Thwaites for your detail to attention.

We had an excellent experience with this dealership, when purchasing our VW California. Mike Wool kept us fully informed during its production and took lots of time during handover to make sure we knew it's capabilities. Mike also gave us lots of tips on how to look after the van so that it stays neat and tidy (or as neat and tidy as our dogs allow). Would happily recommend and buy from them again.

We picked up our beautiful VW California Ocean from Eurovans in Crawley on Wednesday. Mike Wool was our contact person throughout the purchase and did the handover. Mike was efficient, personable and did a fantastic handover. He did a thorough review of the van features with all sorts of useful and practical tips. We were able to drive off with confidence and no worries. Our experience with Mike and Eurovans was top class and we would highly recommend them.

I had the pleasure of buying my VW California Ocean from Mike Wool last week. From start to finish Mike was professional, accomodating and knowledgable about the vehicle. A thorough handover with little tips which demonstrated his knowledge of owning a van not just selling one. He took his time to go through the documentation, set up the app and take me through the vehicle fully. I felt more than confident driving off the forecourt for my 200 mile journey home to show it to my son who was so excited!! Thanks Mike.

If you’re looking to buy a Volkswagen camper van/MPV or commercial van it’s got to be JCB Eurovan Crawley we had a great experience and enjoyed the process. David Marney and Mike Harbinson are the diamond guys you need to see. They helped us find exactly what we wanted and get us the best specification with their considerable experience. As well as good standard specs VW have a lot of options and it really helps to have experienced professional help. We will be back ! Laurence and Rosie 😊

We ordered a Cali Beach at the end of Nov 23 and picked it up early March 24. Mike Wool was great and answered all our questions, though we had to chase to get updates on our order. It’s easy to pick up from Eurovans as there is a station (Ifield) opposite the dealership. When we got home we discovered the windscreen and side window blinds were missing - but Mike sorted this for us quickly and they were sent out within a few days.

We ordered our brand new 73 plate red Cali via drive the deal from Mike Wool at Eurovans Crawley. The order went in in November 23 and Mike checked every detail with us, explaining all the options to us before placing the order and taking the deposit. Mike also secured 5 years warranty, servicing and interest free credit without which we could not have afforded our new dream Cali. Mike kept in contact with us updating us on the build and advising us on the right time to sell our old van to dovetail into receiving our new one. His advice and support was invaluable and significantly reduced the stress of swapping over vans and finance. Mike sent us a video of our new van, arranged for it to be treated with diamond brite and fitted in with our timeframe for collection. Mike also arranged for our new van to be delivered to us at home in sheffield, which saved a stressful journey of over 500 miles. We cannot thank Mike and the team at Eurovans Crawley who were always courteous, always did what they said they would do, always got back to us on the phone and who genuinely seemed as excited as we were with our new California. We will definitely recommend Mike and the team to friends and family.

My Van has been in few places but this one is definitely the best in the area. All the warranty issues that the other dealership garage could not find were fixed and it took them only 1 day to rectify all issues. At the same time service carried out. All spot on. Well Recommended. Huge thanks to David for amazing Customer Service!

Collected my new California Ocean last week from Mike Wool. Order placed with Drive the Deal in Sep and vehicle delivered to the dealer just before Christmas. Everything about the deal was first rate; from the DTD price through to a timely and efficient delivery. Mike was business like and professional and the handover was comprehensive and smoothly undertaken. He even mentioned the ‘controversial’ bellows issue (which VW have fixed) with the advice to report any issue exactly like any other warranty claim. Having driven back to Scotland and now camping in Glencoe I’m delighted with the California, a very relaxing drive and such a flexible accommodation option from mountain to coast! I look forward to many adventures to come.

I purchased my VW Caravelle from them and returned to get it serviced with them some 9 months later. I was very happy with the service Dean and his team gave me. They addressed my concerns I had with the vehicle since purchasing it. I would recommend them to family and friends. I know the team were very busy dealing with Storm Ciaran but I was kept informed of the progress and my vehicle was ready to be collected as agreed. Thank you so much.

A fantastic service from start to finish! We collected our Cali Ocean from Mike Wool in March 2023, from ordering to collection, the service was a dream, the easiest purchase we’ve ever made! Mike was great throughout, very helpful with every aspect of the sale, offering advice where needed! Also, It was well worth the 6 hour round trip to collect it ourselves! We recently had an issue with the fuse on the leisure battery. Mike and the guys at EuroVans diagnosed the issue immediately and had it rectified in extra quick time so we could get back on the road. (This was after multiple failed attempts by our local VW dealer). We are very impressed with every aspect of EuroVans Crawley and no doubt we’ll be back in a few years for our next Cali! Thanks for everything!

GREAT SERVICE for my VW California!!!! On Thursday afternoon the orange engine light came on (bottom right screen). I panicked a bit as we are due to go on a family trip to Dorset on Sunday- so called Eurovans Crawley for advice. They suggested calling VW Assist so I called them and they came out within half an hour- did the diagnostics which indicated a faulty particulate matter filter in the exhaust. They said it was ok to drive locally but not a trip to Dorset😬 ….So I called Eurovans first thing Friday explaining the situation— they were very friendly and said they were booked up but if I got the van to them quickly they would try to fit me in By 11am they called me to say they had looked at it and established the new part required— they actually sent someone to collect the part and had the van ready by end afternoon Really first rate service! Thank you to all the team at Eurovans👍

We had a snake escape into the van while transporting to a new home, the lads at Eurovan Crawley were great, able to assist us in removing trims and covers. Snake was found alive and well in the driver's side step. We had tried multiple garages and these fellas were the only ones brave enough to take on the job.

Ben Puttock at JCB Crawley was an absolute pleasure to deal with. He was courteous, knowledgeable and straightforward - everything you would want from a salesman. No question was too much trouble. The handover of our new vehicle went like clockwork. Also a shout-out to David in sales who was very patient and helpful in Ben's absence when we called to fathom out how certain things were supposed to work! I would not hesitate to recommend the company.

I had the pleasure of having Ben assigned as my sales representative at VW Crawley van centre( JCB group). Very pleasant experience, Ben was very helpful with keeping me informed as the industry experienced delays with Covid and parts shortages. Ben helped me change some of the spec 6 months after placing my order, at the original price of order, as Vw had had a price rise after my order was placed. On collection of my California Ben registered the we connect and walked me through the controls and demonstrated how everything worked and sat with me on a test drive until I was comfortable with my vehicle, also phoned the next day to see if I had arrived home safely. I used this van centre because I received what I thought was a good deal at the time, but unfortunately I live 300 miles North of Crawley and won’t be able to use them for my future services

Wow... I just picked up my dream van from David Marney at Eurovans Crawley, SIX months earlier than expected. Ordered in January, picked up on May 20th! David was knowledgable, professional and friendly during the whole process, everything was sent on time, and clearly explained when I was unsure of things. I am really very grateful for all David's help and advice. Thoroughly recommend this friendly dealership. I have had 8 Volkswagens, but this was the best experience yet. Many thanks David, and all the team.

MY EXPERIENCE OF PURCHASING A VW CALIFORNIA COAST. I ORDERED THE VEHICLE SEPTEMBER 2021 THROUGH DRIVE THE DEAL, THEIR SERVICE WAS EXCELLENT. I WAS PUT IN TOUCH WITH MIKE HARBINSON OF EUROVANS CRAWLEY W SUSSEX PART OF JCB GROUP. MIKE HARBINSON,S SERVICE WAS EXCELLENT, HE KEPT ME INFORMED OF PROGRESS WITH THE VEHICLE THROUGHOUT. ON MONDAY 23/5/22 I COLLECTED THE VEHICLE FROM EUROVANS. MIKE HARBINSON CARRIED OUT THE HAND OVER PROCEDURE IN A PROFESSIONAL MANNER, NOTHING WAS TOO MUCH TROUBLE. EVERYTHING WAS CAREFULLY EXPLAINED AND MUCH APPRECIATED. THANK YOU MIKE.

Really happy with the service we got from David M in Sales. He was very friendly, super responsive and very helpful. Felt like we were in good hands, especially as it was a big purchase for us. Happy with our van and we plan to come back to use the garage for our service checks and MOTs. Would highly recommend.

My partner and I purchased a Transporter from JCB Eurovans back in Feb 22. The sale itself was totally stress free and smoothly handled. Shortly after we had an issue with the sliding door that wasn’t covered under warranty. To their credit JCB Eurovans and in particular Ben P went above and beyond our expectations to have this issue resolved for us. In my opinion post sale customer service is the mark of a Garage, and for this we couldn’t have asked for more.Thank you!

George and his team were incredibly helpful with my van that had been going into limp mode with various warning lights for over a year until I took it to them. His team ran a few tests and honestly admitted that the lights had gone away by themselves....never to return. George then did not charge me a penny - despite test-driving the van and lending me a replacement van for two weeks while they did all the checks. Superb service.

I purchased an Amarok from these guys during lockdown. Its the first time I've purchased a vehicle and paid for it before it having delivered. David in sales was excellent, nothing was to much trouble. He sent me pictures and videos of all areas of the vehicle and answered all the questions I asked about it. I'm glad to say that once delivered I was not disappointed. I can recommend them if your looking for a high quality vehicle.

Absolutely outstanding service! We ordered our Motability VW Shuttle from here and the customer service was friendly and helpful. They weren't pushy at all regarding extras either. Without a doubt the best service we have had regarding purchasing a new vehicle. They had some beautiful VW campers on site too.

I want to share my gratitude to the team here at VW for finding the fault with my van that 2 other garages failed to find .. it was literally driving me crazy for months and cost me over a £1000 having parts changed by other garages to try fix the knocking noise.. I extend my appreciation to the manager Dave for the professional courtesy and reassurance of the work they done and FINALLY my van drives like a dream again :)) I am so happy right now thanks very much guys....my only regret is that I didn't come here first off... Best regards to all the team :)) Darren Dyke

I came down here on purpose with my VW transporter as I heard good things about the service of Eurovans in Crawley. I was not disappointed excellent service. Willing to understand the customer's situation and do all in their power to help. Very understanding. Take pride in their work and expect a perfect result in repairs and servicing. They went the extra mile for me to satisfy me and make me happy. I waited in the waiting area for my car's repairs it's clean and well looked after. Everything here screams quality. If you have had some upsets in another area of the UK and you can make the trip, I can only recommend here. It's what I did after a dissatisfaction elsewhere with work carried out. After the service I got I am sure I will be coming here to look after my car's servicing and repairs. It's amazing how a good relationship with the customer and work carried out in a professional manner and that the car is even cleaned after the job is carried out can go such a long way. I am certainly sold, and if you have trouble finding a good place to look after your VW you can look no further.

Thankyou for a really positive experience today. I dealt with Peer in the service department who was courteous and professional and the mechanic, Chris, who did a super job fixing my side door. 5 stars Just a note to any other VW commercial owners reading this from outside the Crawley area, it is worth making the journey to come here.

After my recent experience with JCB Eurovans Crawley I can only describe my experience with them as fantastic. As a massive mountain biking fanatic I need a vehicle that has the ability to carry my bikes and all my gear and as a result found myself looking at purchasing a van of some sort. I popped into the Eurovans site after seeing it online and found myself greeted by friendly and knowledgeable non-pushy staff. I ended up taking a used VW Transporter for a test drive and was impressed with the immaculate condition of the vehicle and how nice it was to drive. Safe to say I ended up purchasing that Transporter and have loved it ever since. I cannot recommend JCB Eurovans Crawley enough!!