• 1 month ago

  Excellent service from the start to finish. You’re greeted by the staff even walking into the site. Dealt with promptly and given updates if any issues. Good video of the health check. Free coffeeI was served by Gemma, but just listening to the staff talk to customers they all give excellent customer service. I may have to get another Kia next time just for the customer service.. the car is also great.

  Simon Jenner JCB KIA Rainham
• 1 month ago

  Received fantastic service from the team after our Kia Sportage developed a fault. We were kept updated during the triage process and the repair was completed well ahead of schedule. Thank you!

  Ben Blake JCB KIA Ebbsfleet
• 1 month ago

  Smooth handover of Motability car with Ajun at Kia. Its the little things i like Ajun knew the cars for my dauaghter who was not at collection but he suggested i video the unveiling of the car so she could see the surprise. She loved it and felt involved. Ajun also took time to explain all electronics of vehicle before setting off and amended car settings to my preference.

  Katy Keeler Ashford Orbital Kia
• 1 month ago William Gray Ashford Orbital Kia
• 1 month ago

  I had an EV9 GT S line to test for 2 days and was very impressed by both the car and the service provided by Kelly. The car was delivered and collected on time and the handover process was professional and personable. I have now ordered an EV9. Thanks to Kelly and Ashford Orbital Kia Rental.

  Justin Collier Ashford Orbital Kia Rental
• 1 month ago

  So very helpful staff, had a couple issues with a secondhand vehicle I brought from rom here and everything was sorted in a very friendly and timely manner, we would definitely recommend this garage to our friends p.s. the coffee is great

  Martin Findlay JCB KIA Rainham
• 1 month ago

  Great handover experience from Arjun

  Ron Routledge Ashford Orbital Kia
• 1 month ago

  Good availabilty of bookings. Actually tried to give best value for money. Was quicker than promised. Very friendly. I am definitely a new regular customer.

  colin moull Ashford Orbital Kia
• 1 month ago

  Very friendly meet and greet listened to my concerns and advised me accordingly

  Paul Cant JCB KIA Rainham
• 1 month ago

  Very satisfied with the experience & the work done

  John Lett Ashford Orbital Kia
• 1 month ago Chelsea parry JCB KIA Rainham
• 1 month ago Alan Chandler Ashford Orbital Kia
• 1 month ago

  Fantastic Service. Had a great experience thanks to the team of Matt, Carley and Sapphire who were brilliant getting my Kia Sorrento fixed. Warren also on the sales team was a great help and great with advice about a new car. Kia ebsfleet have definitely made me a customer for life Thank you 10/10 service.

  mayura wij JCB KIA Ebbsfleet
• 1 month ago

  Best handover experience I have ever had. Arjun is very good at what he does. Thank You

  dylan durant Ashford Orbital Kia
• 1 month ago

  Recently exchanged my car for a new one at JCB Kia Rainham and very pleased with how smooth the whole process was. The dealership is very welcoming, and all staff are friendly and polite. Have been using JCB for a few years now and have always had a positive experience.

  Hannah Chawner JCB KIA Rainham
• 1 month ago

  Arjun was very informative. Happy with handover. Very professional

  Edward Smith Ashford Orbital Kia
• 1 month ago

  JCB KIA Rainham are absolutely fantastic, I purchased my first Kia from them back in 2016 and I’ve now just picked up my 3rd Kia from them. The staff that work here are brilliant, each time I’ve been in the showroom they have taken their time to make sure we have a good chat about what it is I want from a car, given me as many options as possible to think about and have never pressured me into buying a new car. For a few years I always had Gemma as my go to person, she’s awesome and always had my best interest in mind when it came to getting my second Kia. I even recommended her to my sister when she wanted to buy her first car. And again Gemma was great. This year was time for my car to go in and be upgraded to a newer model. Gemma had been on the look out for me but it took some time for the right car within my requirements and budget to turn up. In this time she went on Maternity leave and Jamie took on the hunt for my next car. The first time I met him I was a little unsure of how it would go as I always dealt with Gemma but straight away I felt at ease. We had a good chat about my requirements and spent a long time discussing all my options. He even let my son charge his phone as his battery went flat from playing games, because I was in the showroom for some time. I had lots to think about and Jamie gave me plenty of time to make my decision and also waited for me to come back from a holiday that fell around the same time I was looking for a new car. Even when I got back from holiday and test drove the car there was still no pressure. Jamie checked in a few times to let me know the progress of the car having all its final checks done before I took ownership. On my last visit to the showroom to complete all the paperwork for my new car we was in there first thing and Guy came along and asked myself and my son if we would like a sausage roll from the local bakery as he was doing a breakfast run for all the staff. My son said it was the best sausage roll he’d eaten and could we stop there on the way home, another staff member recommended the brownie’s from the same bakery. All the staff at the showroom are very friendly and Jamie took care of us as much as Gemma always has done. I honestly wouldn’t want to go anywhere else to buy a new car in the future, 3 cars down and I’m sure the 4th Kia with come from JCB Rainham too. Thank you all for being so brilliant. Natalie

  Natalie Tolmie JCB KIA Rainham
• 1 month ago

  Friendly staff i was collecting a part for a kia very helpful

  David Jefford JCB KIA Rainham
• 1 month ago

  JCB rainham is my local car dealership - 2.5 years ago bought my Kia from Gemma P who was very friendly and informative. Today I went and got a new car from Grace G who again was very friendly and informative, although new she went out of her way to make sure everything was right for me, was very accommodating - very happy with my purchase and the expedience.

  Kimberlie Meredith JCB KIA Rainham
• 1 month ago

  Hired a car for a work trip and dealt with Kelly, she was very helpful and made everything quick and simple. Great service and I would highly recommend.

  Sam Lett Ashford Orbital Kia Rental
• 2 months ago

  I had a Kia EV6 GT line S for the weekend to test and see if it fits our needs. The car itself far exceeded expectations in all area's, really excellent car, and was delivered very clean and collected exactly on time. I dealt with Kelly for both delivery and collection, and she was a pleasure to speak too and was a superb representative of the Kia brand which was an added bonus to the experience. I'd recommend both them and the EV6 to anyone

  Lee Smith Ashford Orbital Kia Rental
• 2 months ago

  We are renting a KIA Stonic, Kelly has been amazing, rental process very simple. Kelly and the team at KIA Ashford are very professional. Customer service is brilliant . Would definitely recommend renting a KIA, great cars and reasonable rates . Thanks Kelly

  Steve Abbott Ashford Orbital Kia Rental
• 2 months ago

  Arjun convinced me to buy the new EV3 and I am very happy I went with it.

  Kenneth Adams Ashford Orbital Kia
• 2 months ago

  Excellent Service

  Patricia Ashford Orbital Kia
• 2 months ago

  I always get great service from Mazda and wouldn't think of going anywhere else for any of my car needs.

  Patrick Murray Ashford Orbital Kia
• 2 months ago

  Good handover Arjuna

  Alison Reader Ashford Orbital Kia
• 2 months ago

  This was my first time using JCB for servicing my Kia Niro, and I was thoroughly impressed. From the moment I walked in, I was greeted with a warm smile from Carley, who was fantastic throughout the entire process. Her professionalism and friendly demeanour made the experience seamless. Carley is a real credit to the company, and thanks to her excellent service, you’ve definitely gained a new loyal customer. Well done!

  Danny anderson JCB KIA Ebbsfleet
• 2 months ago Gary Keating Ashford Orbital Kia
• 2 months ago

  Renting a Kia EV9 which is absolutely fantastic. Kelly helped me through everything and has been brilliant! Thank you Kelly

  Russell Cudd Ashford Orbital Kia Rental
• 2 months ago

  Fantastic service from Jamie, everything was explained clearly and concisely would buy another car from him without problem

  Martin Findlay JCB KIA Rainham

No reviews available