JCB KIA Ebbsfleet

Received fantastic service from the team after our Kia Sportage developed a fault. We were kept updated during the triage process and the repair was completed well ahead of schedule. Thank you!

Dan was great and helped us so much couldn't recommend him more

Great dealership with friendly staff

Okay staff a little laid back but helpful

Very expensive

Highly recommended - fast efficient service, helpful friendly staff. Thank you, Bal , Carley and Sapphire for your help. Not forgetting the back off house staff for their hard work either.

Very helpful, fast at getting the issue resolved.

I have just purchased a Kia Sportage (Sept 1 2024) from JCB Ebbsfleet and the sales person Mark Vousden was brilliant and helped us so much to make the experience of purchasing the car so easy. I would recommend Mark to anyone was is looking for car.

Cannot recommend them enough, helpful and professional staff, excellent customer service, very pleased with the whole experience at this garage.

Brought a used Stonic from here and Mark was a really nice chap and really went above and beyond. From staying late as we were comming from East London and dropping the car to us when be bought it. Would really recommend here.

Amazing, A-star service. This Kia garage is not the nearest to my place but I will keep using them as so far I had the best experience here.

Good service

Many thanks to ozzi osman who was just an absolute pleasure to deal with. He made our purchase so easy from start to finish when purchasing a nissan juke from them. Very professional and amazing quality of service provided! Again many thanks to ozzi osman !

We had our Kia Ceed MOT'd and serviced recently and, as ever, staff super friendly and helpful. Thank you to the service team and girls, Carly, Sapphire and Bal for regular updates. 💙 xxxx The Bix family

Polite, friendly staff members. Clean, tidy reception area and showroom.

Very friendly and helpful staff ( Carley, Sapphire & Bal) Will definitely recommend and use on the future

I had my Picanto serviced on Thursday 18th April and, as usual, the work was carried out most efficiently. Additionally Carley was excellent in assisting resolving a couple of minor problems I was having with the radio. A good team effort.

Brought my 5 year old Sportage in with a damaged reversing camera. They checked it out, ordered the part and it was fixed under warranty a few days later with absolutely no drama. Great service, big thanks to Val and everyone at the centre ⭐⭐⭐⭐⭐

Ozzie is the most friendly employee and really knows his stuff. Highly recommend

Had my car serviced and two tyres replaced. The team were friendly and helpful.

Spoke to Ozzy on the phone about a small issue connecting the dash cam in my Dad's new Sportage - and he was great; really helpful and told us exactly what to do. All good - thank you Ozzy!

We have just purchased a 2023 Niro 4 hybrid. We were delt with by Ozzy. What a very professional helpful man. Knew his stuff set everything up for us. A credit to the company

Great service, thanks Chris Logan

Great experience with JCB Ebbsfleet, Daniel Bates was very helpful and knowledgeable, no hard sell tactics he made the purchase of my new vehicle run smoothly. Pleasure to deal with.

Reliable and fast service.

I'm grateful to all the team at JCB Kia for getting my Xceed repaired, serviced, and back on the road. I'd like to especially Carley and Chris, both of whom were generous with their time, helpful and professional. I recommend them and I'll be returning when needed.

Great test drive with Ozzie

Came in and saw Ozzy, wasn’t 100% on which car to go for but he was very helpful & knowledgeable and made me feel at ease. I will definitely be back to purchase my car

Came in this week and spoke to Ozzy about a new Niro. He was absolutely fantastic, very friendly and helpful. Genuinely a right professional guy and knew his stuff completely. Have every faith in the coming months we'll be coming back to put down a deposit. Credit to the company

Come down to the showroom midweek and spoke to a representative called Ozzy, cannot recommend him enough really great guy, very professional and helpful throughout. I will be back in a couple of months when its time to switch my car over.

Sportage in for its second service, recently excellent customer service, friendly and knowledgeable team. Received on the job video while work was being carried out. Highly recommend this garage.

Took my Sorento in as electric window stopped working. They were fast in finding the problem. Ordered the parts and completed the job really quickly. Staff we really friendly and efficient. All done under warranty. Thanks very much

What a lovely and caring experience I had with this KIA service center. Special thanks to Carley as she provided excellent customer service and helped out of the way. Keep it up

Did a great job with my wifes car

Lovely friendly staff, especially the reception girls. I put my car in for a call back and whilst it was there they carried out the service that was due and a new tyre was fitted that had a nail in it, they made it so easy for me, great experience.

Tina was very welcoming and very friendly today at jcb for my car service , car was washed and hoovered too great.

All good, thanjs

Bought a used car from Ozzie. He was very friendly and helpful, explained absolutely everything. 5 star rating easily given

We used service our car in a different Kia branch but we had to come to this one one year and we stick with them. Polite, friendly and welcoming. Would definitely be using them as long as we have Kia cars.

Saw Ossie Osman as to buying a new car, found him very helpful. Would recommend him again to friends and family if they are in need. Are very pleased with our new car, and an excellent handover and good service. Thanks once again.

First class service as always.Helpful staff always ready to go the extra mile.

Recently bought used Kia from JCB Ebbsfleet , whole experience was good ! . Excellent customer service. Very happy with car . Special mention for Ozzie Osman for his help guidance and kindness. Recommended this dealership .

Very happy with service I received and even managed to fit my car in on a cancellation and get finished in the same day.

Ordered back in Feb, and received car a few days ago. Warren Jones was incredibly helpful and honest both at order and at pickup. No salesman-speak, nor false promises about time frames. Very happy to be driving the new car!

Good customer service and their service charges are comparative to charges of similar outfits'

Just brought our new car, we saw a lovely gentleman Called Warren, and he honestly couldn’t of done enough for us. Highly recommend. Thanks again Warren.

Phoned on Tuesday,Booked in for Thursday to look at EPBrake switch fault,fixed it within an hour. Another branch told there was a six week wait just to look at it. Worth the slightly further drive and will use again. Cheers

Best customer service

If you need to buy a Kia car only go to Warren at ebbsfleet the best man in the business plus the car is exceptional I am on my second d new car

Very pleased with my new car. Warren was very good!

Lovely dealership

Staff are always so helpful and pleasant. I’ve been using JCB Kia for the past 3 years and wouldn’t go anywhere else even though they’re not the most local to me. Thank you!

Visited to collect parts for a vehicle Staff were very friendly had the parts ready for me to collect excellent around service

I just had to drop this review because the crew over at JCB KIA Ebbsfleet, especially Shelina, are so nice! They did a great job sorting out my car. Big thumbs up from me!

Warren is an absolute diamond.

Always excellent, after 15 years

Brilliant experience. Professional service, not to mention made sure I fully understood car functions and was fully set up and ready to drive away. Great job highly recommend thanking Senior executive sales Ozzie.

I had a problem with my Sportage and after taking it to JCB Kia today the problem as been sorted, I am very impressed with the service and would highly recommend this company

Always helpful, competent and cheerful.

Friendly and helpful staff, great service, and honest, good value prices. JCB group and this dealership in particular are great

I had to drop my Sportage off after it broke down but they managed to get it done really quickly even without a booking. Great customer service and spent the time explaining the fault.

Excellent customer service

Nice staff all helpful every time I’ve been, would recommend this dealer & services

Very pleasant and happy with outcome

Brought wiper blades for mine and my wife’s cars Great price ,great products good customer service from the parts department

Friendly polite staff. A good selection of new and used cars to look at without being harassed by pushy Salesforce. Service couldn't be faulted. An inspection video was sent with the option to authorise repairs with clear pricing.

Good motor dealer

Very professional good friendly service

Nice car showroom and vary helpful staff

They are very professional in their service delivery

Very polite staff and helpful.

I was greeted by a lovely gentleman called Ayub and he’s answered my questions with a split second so very knowledgeable and professional. Very friendly and makes you feel like you’re part of the Kia family. Would highly recommend visiting!

I came in to look at a new Niro and was greeted by Ozzie. He was extremely helpful and his knowledge was very commendable . I will definitely be coming back to purchase.

Purchased our Kia Niro from here almost 2 weeks ago and are absolutely delighted with it. Salesman, Ossie was extremely helpful without being pushy, which we liked. He took the time to go through the various features which was a great help. We We hope to have many smooth journeys ahead.

Great service Warren and mark all you need for your Electric vehicle experience 🙂

Absolutely perfect throughout thank you Ozzie!

Really pleasant experience hopefully will be returning to purchase my next car

Great Dealership with friendly and helpful staff, I would highly recommend.

They are helpful 👍🏻

Extremely happy with my second hand car I recently bought from JCB KIA. I was particularly pleased with Ozzie Osman who was very informative and knowledgeable, he made the whole process very easy a calm , I will definitely go back to purchase another car. Especially from Ozzie thank you.

Buying a new car. Salesman very knowledgeable and helpful

First time I have left a review but after buying a used astra from jcb kia ebbsfleet . I have to tell you Ozzie Osman was brilliant from start to finish , very helpful polite and friendly, he managed to do everything he promised in quick time with a smile 5 star service

I have used this group to purchase two vehicles. Great service throughout. Mark Vousden provided and excellent service all the way through and due to circumstances beyond our control delivered our new car to our address himself. Thank you.

Excellent meeting with Akin Osman to look into buying an eNiro. Mr Osman was very helpful, but never pushy. He listened carefully to what I asked and gave intelligent, relevant answers and suggestions. His manner was friendly, but not familiar. A model sales manager.

Fantastic customer service, motorbility salesman OZZIE is a credit to JCB KIA, highly professional, friendly and extremely knowledgeable in the realms of what is needed with a disabled customer, thank you so much Ozzie

Jobs were done ok

When ever I visit JCB KIA Ebbsfleet, I am always made very welcome and nothing is too much trouble. Especially the service dept. I definitely recommend JCB KIA Ebbsfleet.

Bought some spare parts, very helpful staff.

Good personal service, the service clerk Paul was very helpful and considerate

Worth a visit if looking for a new car. Recommended.

This is a dealership that also has a service department on site.

If your after a Kia or Suzuki then look no further. Very helpful and knowledgable staff. Thumbs up to Mark who was extremely helpful.

Just purchased a used car from JCB KIA Ebbsfleet. We are very pleased with the vehicle and the service we received. We dealt with Ozzie Osman who was very helpful and sorted everything out for us perfectly.

Having taken our Kia Picanto into be looked at,I cannot fault the service ,the helpfulness of all staff. The issue was diagnosed and rectified and such a great help and service . Highly recommend . Mr and Mrs Rawson VF19

Wonderful customer service.

I found staff very polite, helpful and knowledgeable- made buying a new car very easy

Excellent service done on my wife's car. Very helpful and pleasant to deal with.

Absolutely fantastic service. I've been going here since 2021 for an annual car service and the MOT. Staff are great and always go above and beyond! Got my car back cleaned, serviced and MOT done in just over four hours!

One of the hydraulic shafts of the boot gave way. Ozzie and Paul organised for the vehicle to be sorted out the very next day as it was under warranty. I had excellent service. Thank you

Went on a test drive with Mark and had a great experience. Very helpful and prompt, without any pushy sales experience. Also easy to get to from the Ebbsfleet station (especially if you are coming from London).

Friendly helpful, Excellent products, Reliable quality work.

Great service from Paul. Really helpful and had my problem fixed within half hour. Great help

I received excellent service from Ozzie. I bought a Sorento and the transaction was very smooth. He even put sufficient gas for me to get back to London. Much appreciated.

Had a very good experience buying a Kia Ceed from JCB Ebbsfleet. The sales representative (Warren Jones) was very helpful - answered questions fairly. The whole process was very efficient and in fact probably the easiest I have ever had in buying a car.

Great service and friendly and helpful staff.

Good efficient salesman with product knowledge

Ozzy was amazing! I'm so pleased with the service, the quickness,, communication and understanding of my urgency and situation for obtaining a new car. The whole process took just 4 days, To everyone at the Ebbsfleet branch the day I collected my car, a big Thank You!! 5* service all round 😁

Quick and easy to get all info I needed on that day

The whole experience went very well, Ozzie Osman made it all simple and was very patient when dealing with us. For a car salesman he is nothing like Arthur Dailey and we felt that he was trustworthy, would certainly buy from them again.

Fantastic thanks for time and test drives very good customer service just felt like the second test drive was not really being wanted to give us when if your going to buy a car you want to test drive and get a feel not be told it drives the same

Although I didn't get my car from JCB this time, I must say the Senior Sales Executive Ossie Osman was extremely kind, helpful and patient in trying to find me the right car. I would highly recommend this car dealership.

Excellent customer service, walked away with just what I wanted

Just had my Kia Proceed delivered. Great service and follow up from the team, both over the phone and online. Recommended.

Wow ,well , very nice staff , got my car I wanted .part exchange mine .very well recommended. Very happy xx

Very friendly and efficient service from Ozzie when my dad purchased his new car . Thank you Ozzie

Friendly, courteous and did a thorough job

Excellent customer service from ossie. My daughter is extremely happy with her new car. Cannot fault the way ossie dealt with the sale from beginning to end. I’m definitely coming back to sort out a deal for myself once lock down is over. Thanks again

I recently traded in my old car for a new one and I can honestly say the experience I received was amazing given the current situation. I was dealt with by a man called Ozzie and I have never spoken to someone more polite and helpful. Definitely recommend this guy, top bloke 👍🏻

obviously very difficult selling a car during a pandemic but Ozzie the sales rep made it effortless in every way, nothing was too much trouble. hand over was simple and car was immaculate. Thank You Ozzie & Kia Ebbsfleet

We purchased a Kia Sorento on 1st March 2021 from Northfleet Kia and Mark was very helpful in every aspect of us being able to purchase the car in a seamless and straightforward way, despite the challenges of lockdown. He kept us updated and informed on a regular basis.

Good reliable professional team

Extremely good service and staff are always happy to help.

Very happy with the customer service. Thank you Mark for all your help and advice.

Excellent customer service... you helped me a lot MARK ....thank you 🙏

Great service always from the team

Amazing, thoughtful and personalised customer service from Ozzie, from the initial email, to the face to face purchase, the phone calls in between, right up to the collection of my new car. I would highly recommend. Thank you Ozzie!

Big thanks to Malcolm and Angela. I brought my sister in law in to test drive a Stonic and they were so helpful. Unfortunately didn't have the one we were looking for, but did buy a Stonic thanks to them.

Girlfriend got her new car their. Ozzy the sales man was extremely excilent

If you go to this garage (and I wouldn't recommend a different brand except Kia) then go out of your way to speak to Ozzie. A lovely family man who will do what's best for you, the customer. Lovely bloke, very knowledgeable and I am, a result, a very happy client and new car owner!!!

Took car for service and Mot. Paul at service desk was very helpful car was done quickly and any repairs needed were made kept in constant contact with me highly recommend

Ozzie was brilliant - found the perfect car at a good price 10/10

Excellent customer service from Ozzie who explained things clearly and worked with me to source a car that suited my needs and budget. Ozzie, came across professional and courteous. I couldn't ask for any more. First class service

The staff are friendly informed and helpful.

Bought a secondhand Smart car. Dealt with Ozzie who provided me with an introduction video and was very helpful. Sorted out the logbook and road tax - could not really ask for more. Many thanks, Ozzie. Very pleased with the car also.

Recently bought my Ceed from kia ebbsfleet. Ozzie the sales man was very helpful throughout the sale

Dealt with Ozzie briiant guy, excellent knowledge and not at all pushy will definitely be buying from here.

The part took 2 weeks to arrive but that was not the fault of the garage. I had a wait time of 10 days to take the car in. I had a hire car though for 2 weeks while part was on order.

Excellent. Staff top class.

Great service

Really good, friendly staff, very helpful and informative would highly recommend.

Thank you Warren for all your help. Even answered Email on a Sunday night If u want a good deal and top class service go see Warren

In to see Mark sale department .always helpful

Very helpful staff but when you take out warranty make sure you read the small print .?

Picked up my new motor yesterday. Warren and Mark absolutely top notch. All the minor details taken care of. They made what can be a very stressful situation comfortable and easy. Thanks guys.

Went in to drop off my car, easy and fast process

Thank you so much Tanya for your kind help and support in making sure that My wife and I got the car with your expertise. we are pleased with our car. We also extend our gratitude to Mark for his kindness. We’ll recommend you and your showroom anytime for the excellent service.

Good Maine dealer good cars

Repaired my car quickly, kept me informed at all times, great service, Thanks!

After going to see the car's Tania was a God send put my mind at rest with what I was doing, I'm now the proud owner of Kia Picasso a very nippy little car, and very happy

Brilliant customer service. You should promote James he is brilliant.

Thankyou for your excellent service harry you made buying our new car easy and a real pleasure. Mick &Gaynor Handley.

Thank you Harry for your kind help .we are really pleased with our car that we picked up this evening. You’ve been excellent with keeping us informed along the way . We would recommend you and your showroom to our friends and family . Excellent service ! Stephen and Avril Fry

Used for car servicing. Better customer service than other Kia dealers in this area.

Went on a test drive. Nice customer service and pleasant sales representation.

Picked up a kia sportage last saturday on a 3 year lease egreement.whole procces very easy including the paperwok.Thank you Harry.

Happy with the sale, happy with the car, no pressure at all and always there for advice if you have any questions. Cheers Harry 👍🏻

Excellent customer service. Polite staff and happy with what i had done on my car. Defo sticking to Kia

Very helpful and friendly staff

Kia ebbsfleet Just brought a sportage found the dealership very helpful with excellent service. Delt with harry foster and he made everything easy. Would highly recommend the dealership and will definitely be using them again.

I have since contacted the garage and all is booked in. Thanks to the MD's office for arranging the call back, Sam for booking and Simon for following up.

After initially leaving a poor review, i have since had a call from Simon and everything has been sorted. i thank him for his honesty and appreciate him reaching out to put things right.

Many thanks Harry. Very good service. Really pleased.

Great people to buy a car from. Bought a Kia Niro 4 in 2019 and absolutely love it. Since then service team are excellent and Paul at the desk is a credit to Kia. Service always good.

Knowledgeable and friendly staff made choosing and buying a car easy process. Harry especially looked after me from start to finish and I am thrilled with my new car!

Good place to buy a New kia

They were very good . Thankyou job completely to satifaction. Well done Kia. Storm is pleased to be back on the road too ! The white ones do look like stormtroppers especially when all lined up togeather don't they !!! Xxx

Brilliant service from knowlegable staff! 100% recommended!!

Mark a fab sales man thank you Mark Mr & Mrs Carrington

Staff friendly and helpful.

Kia rio brake pads done today done quickly and excellent customer service right from initial phone call enquiry to finish.. Thanks for the included headlight/valet too .. 😁😁

A warm welcome and great hospitality

Very helpful sales person (Warren Jones)

Helpful

Great service, excellent staff.

Definitely be getting a Kia by the end of this year

Great place to buy cars from

Have bought four cars from here now. The people in the sales and service departments are very friendly, helpful and knowledgeable.

Great customer service even when I went back with a problem

Very clean good cars to look at Also staff did not push you for buying any car

Great staff

Good all round

Great service from Chris

Excellent staff. Feel I could trust the workshop.

All the staff are friendly and helpful. I'm very happy with the service I've had here. Paul and James were extremely helpful. Thank you! :)

Very proffesional and polite

We have purchased 8 cars from Hidson Northfleet in the past. Could not fault their very friendly, efficient and knowledgeable service.

Good value and service

Great kind and friendly service. Honest views given.

Went to look around

Friendly professional dealership

Initially found service good and staff helpful. However more recent experiences have not been so favourable. Ok if you want to buy something but less helpful when problems arise. Star rating changed from 5 to 3

Such nice people here, unlike other car dealers. They will vend over backwards to help