Ashford Orbital Kia (part of the JCB Group)

Great handover experience from Arjun

Good availabilty of bookings. Actually tried to give best value for money. Was quicker than promised. Very friendly. I am definitely a new regular customer.

Very satisfied with the experience & the work done

Best handover experience I have ever had. Arjun is very good at what he does. Thank You

Arjun was very informative. Happy with handover. Very professional

Arjun convinced me to buy the new EV3 and I am very happy I went with it.

Excellent Service

I always get great service from Mazda and wouldn't think of going anywhere else for any of my car needs.

Good handover Arjuna

Brilliant service from Arjun for helping with my dash cam footage

Excellent customer service, I personally feel that Canterbury KIA staff especially a certain female service receptionist should take a leaf our of this excellent, successful, professional garage. Big up to Kia Orbital Ashford

Fantastic handover Arjun

Ahmed and Arjun have been brilliant. Highly recommend these fantastic team of professional car salesmen. From start to finish it's been a seamless experience with an amazing attention to details and proactive interaction.

Very busy parking limited

Arjun blew our minds even more in second handover for Sorento

Arjun blew our minds on our first handover for Sorento.

Around is a very knowledgeable man. I m thoroughly impressed.

Fantastic service from Brad and Arjun with the handover.

Excellent service again will be back

Arjin answered all my questions in a pleasant manner. Did a very good job.

Excellent service as always. Great Handover Arjun

Just recently bought the new Kia Sportage Hybrid and had the handover with Arjun Rai brand expert at Kia. The handover information was delivered so professionally with such knowledge and time taken with us to explain was amazing.

Never had such a great handover experience as I have recieved from Arjun. Thank You so much. Great chap

Arjun showed me features I did not know I had in my current picanto. Thank You so much.

Great easy and smooth handover of car ⭐️⭐️⭐️⭐️⭐️

Experience was simply the best, I've had tesla's, BMW, Mercedes-Benz, this delivery process was on a different level, see video for yourself

Fantastic handover experience by Arjun. I bought from the same car from Canterbury but had 0 clue about the features. Arjun simplified it for me and I am very surprised to see all the features in my car never shown to me in Canterbury.

Free coffee so it gets my vote.

What an amazing show room with so much choice of car how can l choose? And the staff are amazing at no time did I feel my questions wasn't answered honestly, And I didn't feel rushed at all which was great, And am I going to buy a car yes iam

Zsolt thank you for your outstanding service. We appreciate your patience with us. A & H

Very helpful friendly and VERY efficient. I had my me Kia within 2 weeks of ordering.

Just got my new car from Kia orbital Ashford. 1st class service from Zsolt who has done a fantastic job and sold me an amazing car.

Very helpful, this is the 2nd car i have brought and would go back to buy a 3rd

Arjun did a great handover.

Arjun has top today. Brilliant service.

Nice and quick handover. Thank You Arjun

Arjun was very patient with us and explained the controls really well. Thank You as I will be needing more assistance in future

Arjun and Zsolt have been brilliant. I didn't even get this handover experience in tesla. Thank You

Arjun Very helpful and knowledgeable, great staff a nice and comfortable atmosphere

Nice handover experience from Kia Ashford orbital and thank you to Arjun for the controls explanation. Better than Hyundai.

Brad and Arjun have both been brilliant. I have been treated courteously and respectfully (and Brad has been very patient). A fantastic handover experience and loved the service I have received since day one. Thank You!

My first Mazda car purchse and really pleased with quality and reliability of the car, supported by a first class experience at Ashfotd Orbital Mazda during my service visit.

Excellent service from Kelly Brockway @ Ashford Orbital Kia rental. Efficient and professional drop off and pick up of rental car.

Everything about the experience was first class.

Okay

Good service with updated progress supplied.

Arjun has been really helpful with my Niro

Zsolt was friendly and helpful. Martin the manager was also friendly. Purchase of car wasn't stressful and all questions answered. If offered a coffee say yes, decline the tea, yuk. And if persuade Zsolt, he might even offer you a biscuit! Overall happy with the brand and service.

Very satisfied with the thorough handover of our picanto. Very satisfied with help from Arjun. Keep up the good work.

Great service, Zsolt was very friendly and helpful. Really pleased with purchase.

It's nice area and friendly staff I bought Kia

Excellent service purchasing my New Sportage, good value and great service from Zsort in sales. Excellent handover day via Arjun, with a great car reveal as an added bonus to make it a special day.

Absolutely brilliant from start to finish. Saw the car online, the deal was completed and drove away with the car on the same day. Many thanks to Martin (manager) and Zsolt in sales who made it a magical experience. Hope to return back for more business.

Zsolt guided us through our purchase of a new XCeed in a very friendly and professional way. He made us feel like we were very special customers and we thank him sincerely. Never purchased a Kia vehicle before so this purchase experience has made us glad we did.

i collected my new car yesterday,11/7/24 Arjan carried out the handover,it was a very pleasurable experience,Arjan is very knowledgeable,explaining the controls of the car.

Arjun has been mind blowing and I am sure I will see you again.

Arjun was a really fantastic help both during the car purchasing process and importantly in the weeks and months afterwards!

Just like to thank Arjun for a thorough handover. We were only his second guinea pig for the new system they are using, and it went very smoothly. Especially as I am not upto date on new technology. Thanks again Arjun.

Arjun has been brilliant with helping with Kia Connect. Thank You

Arjun my man united rival has been good to me. He even put chelsea hat on! Excellent service, took great time and effort to explain everything. Thank you to zsolt who has shown great dedication to the job. First class service!

Arjun was brilliant as he showed me my controls on my new Kia. Thank you.

Arjun was very friendly and helpful. Very well informed. Explained the controls well.

Arjun was absolutely amazing in the after purchase service. He took the time to thoroughly explain all the features in the car which I wouldn't have known otherwise. Very thorough, helpful and incredibly customer service. Faultless.

Zsolt is amazing. He made the whole process of purchasing a new vehicle seamless! He also added some perks that I wasn't expecting. Honestly ask for Zsolt specifically if you ever need Kia at Ashford. Unable to fault any part of the experience, simply awesome.

Arjun was very helpful and friendly

Arjun explained all controls. Excellant service

Arjun, very very good explained everything to me about the car

Arjun has been helpful every time we have visited since we purchased our Niro. Thank You

Arjun helped me with my Kia Connect and Dashcam app.

Arjun was brilliant today and on day of handover ..fabulous service and very knowledgeable with everything I was stuck with today..thank you Kia ashford orbital

Arjun helped me understand my Kia Sportage and its controls. Very happy with the service provided. I highly recommend Kia Ashford Orbital

Great

Arjun Rai was very friendly and knowledgeable about the car we collected. He could not have been more helpful. Always guaranteed a good service.

Good

Arjun big thanks for getting my head around the software and familiarise myself with the controls. Great service thanks again.

Arjun has explained my Kia Niro features both at the start and on return visits very well. Damian was also very helpful throughout the process

Arjun was very helpful and knowledgeable....a joy to talk to

Exceptional customer service, booked car in at short notice for its second service. Staff polite and very profesional

Really nice people

Very good service and with the problems I have had, it’s been dealt with swiftly and Arjun did great handover and helped with any queries afterwards

Good range of cars, though many out of my price range. Good welcome and helpful sales staff.

Arjun helped me set up my dash cam

Arjun went out of his way to help and assist with my new car. He showed me so many things on my car i knew nothing about. Absolutely brilliant!!!!

Bradley and Arjun were great , thank you Ashford Orbital Kia

Arjun was very helpful with All the new tech on my vehicle.

Very good service .

Over 180 miles from home I found myself with an engine issue- Kia Ashford fitted me in to have a look at my car. They were so helpful and hospitable. Within 24 hours I was back on the road, with no dramas and a really smooth, friendly handover. Cannot recommend and applaud them enough- thank you!

Great service from Arjun and Ashford Orbital kia

Arjun did a excellent handover of our new Niro 4. Very patient and everything explained so clearly.

Arjun. Very informative, thorough and helpful

I was having my car serviced and MOT Kia do a great job

Kelly was very professional, understanding and thorough. She was flexible when we turned up early and we were well looked after. Great service.👍

Excellent service. Had a minor panic because I couldn’t get my EV6 out of Neutral nor could I switch it off. Rang service department and was patiently talked through the steps to rectify the issue.

Excellent handover of my new Sportage. Arjuna Rai explained everything perfectly.

Very happy with the excellent service at Kia. Staff are very helpful and knowledgeable. Made the purchase of my car an easy and pleasant experience.

A nice clean showroom with well displayed cars, but no one spoke to us when we were there.

Easy process purchasing a new car for the first time. Mujeeb was very helpful throughout, and thanks to Arjun for helping me get to grips with the new car. Thank you!

Absolutely superb service. Arjun and Mike were knowledgable and helpful and the whole experience was fantastic! Thank you!

Just drove past, looks good though 😄

Arjun was very patient with me. Thank You!

Rob Davies was very helpful and easy to work with. Highly recommended dealership.

Ashford orbital offered a great service and I came away feeling like a valued customer. The girls on the front desk were very helpful and the service team did a excellent job.

Arjun was brilliant

Very professional service, especially like the service update with the video clips

My first time buying Kia and Arjun was very lovely and helpful in showing me controls of my car. I will definitely recommend Kia to my friends and family

(Translated by Google) Come on (Original) Kia

With endless tech options on the new Kia Sportage I arranged a meeting with Arjun for him to demonstrate some of the more clever stuff. No only did he provide an easy to understand demonstration, he also showed great patience and an enjoyable sense of humour. Good job.

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Good service and friendly, helpful staff

Didn't have the part I needed but took the time to locate the part Printed off a diagram and parts number list So if and when I need to order again I have the information readily to hand Couldn't have asked for more Thank you parts department

Very professional

My partner had 2 av something done on his,car great customer service friendly staff

Great experience taking ownership of our new Kia. Particular thanks to Arjun.

Really helpful salesperson, gave full information. He was thorough when I picked up the car, checking I had insurance valid and tax completed.

We had a great experience buying a car with Mike Kerr. He is extremely friendly, helpful and knowledgable. Mike is very reliable. He called when he said he would, and updates you on important information . I would recommend his service and Ashford Orbital, Kia.

Less helpful than they used to be- all the decent staff have been moved on. Disappointed with the level of customer care now

Excellent customer service from Brad who was lovely from start to finish. Brad showed me an option of cars and didn’t once make me feel pushed or rushed. He also arranged finance to suit my budget and part-exchanged my old car seamlessly. Highly recommend!

Still serching for a new vehicle

The grand reveal in the showroom, along with a personalised welcome message on plinth was a fantastic touch. Everything was explained by Arjun Rai, I can not fault his service. Most definitely 5 star

Arjun. Very helpful so well informed and knowledgeable

Great customer service today from Arjun Rai at Kia Ashford!

Arjun Rai handed the car over to us. His indepth knowledge of the car was excellent. Showed us all the cars functions. He was professional and caring.

Arjun took me on a test drive and showed me features such as cruise control that I hadn’t used knew how to.

Had my kia handover with Arjun. Probably the Best handover I have ever experienced. Well done Arjun keep up the Fabulous Customer Service. Jackie Robinson

Picked up our new Sportage yesterday, Arjuna provided the Handover, What a Guy ☆☆☆☆☆

No hassles, and no hard sell for add ons etc. Kept up to date and good communication. Will use again for sure

Used this garage for the first time very friendly staff and the service was excellent

If you wanna new Kia this is the place to go!

Good selection of cars.

Professional services and staff

Absolutely fantastic and funny driver

Provided prompt, reliable and efficent service plus the vehicle reasonably priced. I would have no hesatation using this garage again.

Very helpful sales team.

Lovely franchise with big parking

Good and quick

Great service from Shawn Sales Executive, wife got a new car. The process was explained from start to finish. Would highly recommend.

Warm reception and customer friendly

Staff friendly. Good selection of cars to come from at a variety of prices

Excellent service from staff

Great staff

A good place to buy a Car

Met sales man Fraser ditchfield dune me a deal on my new kia vear nice person to talk to down to earth person good not be happier many thanks .

Had to take my car in for a recall very good service they cleaned the car inside and out

Good dealership

Great staff.

They used to have a progress chart on their live TV. IN THE WAITING AREA. This seems to have vanished, which makes waiting for ones car even more boring. Come on Ashford orbital. Put in back and stop us guessing when ones car will be ready.

Good place to go

First class service as always....thank you Sheila.

Went to look at a car,very helpful in there

Sheila and Anita were lovely to deal with and the service from the whole team was as always exceptional. Other dealerships could learn a lot from this one.

Mazda are a quality product with excellent customer service

Highly recommended.. the team always seem to go that extra mile..

An absolute pain to get to. No public transport or cabs

They didn't seem to want to serve me when I walked in didn't go back in to be honest not even to test drive the car I asked too.

Mr saimon is a gentleman. He made sure i was happy with the deal and contacted me after 6 months to make sure if i was happy with the deal. Very good customer service.

Bought a new EV from the staff here. Very easy transaction and very helpful friendly staff. Rob, Martin and Damien all helped me have a stress free car purchase would highly recommend!

Thank you Kia in Ashford for an excellent service going above for looking after me & thank you to Naomi & Kirsty service team leaders for an a excellent customer experience you have given me as well & I really appreciate everything you have done too.

Good service very helpful

Fantastic dealership Comfortable premises Free beverages and charging for phones ect All staff are courteous. Friendly atmosphere Always happy with work done

Nice place to by a car

Kirsty and Naomi at Ashford Kia orbital park were excellent they went above and beyond to help us they are both a credit to your company

Didn't make a purchase but looked at a number of used cars, the staff were really helpful

Excellent car excellent service

I can honestly say that all the while I receive such amazing customer service from these guys at Orbital Park Ashford I will only buy and drive Kia cars. The team go above and beyond every time they provide a service - simply brilliant 👏

2 year old diesel sportage broke down twice not so smart charge system left at Kia Ashford orbital 6 days ago many phone calls lack of updates service team am told will be ready Monday if all goes well

Excellent service provided by Rob in sales. Highly recommended. Nice range of cars available for viewing.

The receptionists in the service department who greeted me on arrival broke the mould. They are very helpful, have a very happy demeanour and are a joy. They do your dealership proud

Good positive reception, very informative and helpful staff. Answered all my questions, will return for road test at later date.

Excellent service from Ashford Orbital Mazda every time.

You have the wrong person I have a Renault.

They have a good selection of kia mazda and mitsbishe cars and a good car service area the staff are very friendly. You have to be aware of the road works on the A 2070 orbital roundabout on muster way towards the M20

The staff are all lovely at Kia and they certainly always look after me. The girls on the front line Naomi and Kirstie are so helpful. I can’t thank all of them enough.

Great customer service

Can not fought these place, great service

Great service, reasonable pricing, no hidden costs.

My service went well, loaner car was nice, honestly, if you have to have a service, and you have a Mazda, no need to take it elsewhere, on this day's experience. Sheila was great with my kid too, it's good to see her every year at service time :-)

my bad kia, ive never visited your showroom, i found the industrial estate to be a bit of a nightmare tho

Interesting stuff great cars at reasonable prices

Bought our new car here, no pushie salesman just helpful and informative 👍 didn't want to like the car but Justin ignore the bage because they are great cars 👍

Thanks go to Phil Mace for ordering our new Kia Sportage. A pleasure to deal with. Knowledgeable, friendly and easy to deal with. Would definitely recommend to anyone looking to buy a Kia car.

Staff are obviously not needing to sell cars at the moment. Just firing numbers at you with no explanation

Very helpful, they didn't get it right first time hence 4stars but made up for it

Very good dealership.

First service. Excellent service from staff and a nice comfortable waiting area.

Polite friendly staff, lots of cars on offer to view

Great service as always received by the friendly staff

Everyone was very helpful went in to have a free car wash. Just wished the guy wiped the outside down a bit more.

Very fast and generous services

Excellent service as usual

Excellent

Have used Kia Orbital for about 5/6 years,and have been satisfied with the service. Niaomi on reception always very helpful.