• 2 days ago

  Vimal and his colleagues were very helpful, efficient and answered any questions very quickly and in a professional manner. Vimal even helped me recover my glasses left in my old car. Love my EV car! Thank you!"

  Ileana Dascalu JCB CUPRA Crawley
• 6 days ago

  Jack was excellent. After viewing a car one day, three days later he had a couple of things sorted I asked for and was ready to take away. Excellent service.

  HWG JCB CUPRA Medway
• 1 week ago

  Clive has been wonderful, as always, looking after me and ensuring the repairs are done on time. Thanks, Clive, and Stephen, of course, who also takes great care of the SEAT customers.

  Lana Haverstock JCB CUPRA Crawley
• 1 week ago

  I had a great experience dealing with Tyler at CUPRA. He was friendly, professional and pleasant to deal with throughout the whole process. He made everything straightforward and was happy to answer any questions, making the experience enjoyable and stress-free. It’s refreshing to deal with someone who takes the time to make you feel valued as a customer. I would happily recommend Tyler to anyone looking to purchase a CUPRA. Thanks again for the excellent service!

  David Hogan JCB CUPRA Medway
• 1 week ago

  "very friendly staff, business opened exactly on time, well prepared to receive customers. excellent communication in regards to vehicle service, even finishing way ahead of time."

  Leslie de jager JCB CUPRA Medway
• 2 weeks ago

  Great service from Cupra Crawley. Picked up our new car and was treated very well even though it was a busy Saturday. Simon was fantastic and even though we had a long drive home he made sure everything was all sorted before we arrived.

  Harry Mac JCB CUPRA Crawley
• 3 weeks ago

  Very happy with service from naz amazing guy thank you for all your help Will recommend cupra dealer Hatfield to everyone

  Ceyhun JCB CUPRA Medway
• 3 weeks ago

  I recently purchased my Cupra Leon at JCB Medway and received exemplary service throughout the whole process. Jack Walsh guided me through the process step by step and was at all times very friendly, approachable, knowledgeable and professional. I would highly recommend JCB Medway and in particular Jack.

  Craig Beckett JCB CUPRA Medway
• 3 weeks ago

  Latte was very helpful when i explained there was no umbrella in my recent skoda enyaq purchase. Didn't have to wait long and came out with one. Not sure if I've got the name delta right. Also gave me some extra batteries as i explained the fob batteries had died as soon as I got home. Well done.

  john sells JCB CUPRA Crawley
• 3 weeks ago

  Had my VW Transporter looked at. Holly was really helpful and the whole place is very professional.

  ThermalSun JCB Cupra Ashford
• 4 weeks ago

  I would like to take the opportunity to make a strong recommendation for Tyler at JCB SEAT, Medway. Throughout our dealings with Tyler, he was exceptionally professional, polite, courteous, and, above all, genuinely kind. What impressed us most was how he continued to treat us with the utmost respect and understanding even after we made the difficult decision to cancel the proposed sale. Tyler had already gone above and beyond by arranging to have the brake discs replaced, so we were particularly conscious of the fact that the sale ultimately did not proceed. Despite this, he remained incredibly gracious and helpful at all times. There was never any pressure, frustration, or change in his manner towards us, he continued to be patient and understanding throughout. It is very rare to come across someone in sales who demonstrates such a high level of professionalism and genuine kindness, regardless of the outcome of a sale. Tyler is a credit to JCB SEAT and a wonderful ambassador for the company. We would have absolutely no hesitation in recommending Tyler to anyone looking to purchase a vehicle. His customer service is outstanding, and he deserves to be recognised for the excellent impression he made. Thank you, Tyler, for your kindness throughout. It was very much appreciated.

  Susan Woodward JCB CUPRA Medway
• 1 month ago

  From the time I walked into the dealership I was given excellent service. I'd originally gone in to view the Born but it was too large. Paul told me about the new Ravel that was coming out in September as he thought it would suit me. At the time I was unable to view the car in person as it hadn't been released but he arranged for a virtual look at the car which was amazing. Once the car was released, Paul contacted me and I placed an order right away. Because I was one of the first 100 and 1000 I was lucky enough to have the Raval up graded and have one of the suitcases. A few days later I received a model of the Raval through the post - what a great marketing idea. Paul kept me updated with the progress and although we were told end of October I actually picked up the car end of September. Paul took me through everything and was happy to answer all my questions. I also received email updates from Ravel. Excellent service all round."

  Malcolm Collins JCB CUPRA Medway
• 1 month ago

  Good professional service, delivered what was promised. Kept me updated throughout the process."

  Dean Lifford JCB Cupra Ashford
• 1 month ago

  Back in May 2026 I was determined I was going to be getting a VW id3. I went for a test drive and just popped in to see Cupra because I'd heard they were not bad alternatives. I was met by David, who set me up with a test drive and we walked through the options. While they're similar cars, I felt they were like chalk and cheese to drive. With a new Born model just around the corner, David gave me all the information I needed to be able to make an unrushed decision on which option might be better. I could have got the current model within a matter of days, or I could wait between 10-15 weeks for a much more up to date and better version. I decided to wait. David went through all the payment options, and once I'd committed, he kept me in the loop as the car went through production to delivery. It was worth the wait and I'm grateful for David's openness, not-sales approach and professionalism which meant that was as excited to pick up the car as I was when I first ordered it. Really happy customer and cant speak highly enough of these guys

  Robert Hallums JCB CUPRA Crawley
• 1 month ago

  Great service from Paul Bradley.He simply understood what i wanted from beginning and didnt have to convince me with the sale..great experience from cupra ashford

  Shyam Sengotuvan JCB Cupra Ashford
• 1 month ago andrew clarke JCB CUPRA Crawley
• 1 month ago

  I'm very pleased with the service I got from David Borruso at Cupra Crawley after the disappointing service I got at my local dealer. I'm also very pleased with my new Born which I picked up yesterday.

  Alan Steele JCB CUPRA Crawley
• 1 month ago

  Had really good customer service at Cupra Medway. Tyler H helped me buy my second car made sure everything went smoothly, thank you to him

  Alfie Dyos JCB CUPRA Medway
• 1 month ago

  Great car, any issues I had were sorted without any hassle, buying a new car can feel stressful but not with Cupra Ashford, Matt was very professional and gave me top quality customer service and support even during busy periods.

  Kyle Caird JCB Cupra Ashford
• 1 month ago

  Great service, Laura was very helpful and made the change over very seamless."

  Derek Candy JCB Cupra Ashford
• 1 month ago

  Very pleasant over the phone, quick and precise answers, continual feed back as to how the work was proceeding after the car was brought in, satisfactory work and within one day as I was told.

  Peter Bisset JCB CUPRA Crawley
• 1 month ago

  Lovely dealership and lovely sales executive, Tyler House, helped my daughter buy her first car. Super easy purchase process and good handling of the few minor after sales issues we've had. If you're in the market for a SEAT or Cupra then they are worth a visit, even if you're not local. On a wider note I have always had a goodd experience with JCB dealerships. Thanks, Tyler!

  Alastair Moir JCB CUPRA Medway
• 1 month ago

  The team were super helpful with booking an appointment suitable for me. Both the service and the customer service was flawless.

  CsG JCB CUPRA Crawley
• 2 months ago

  Vimal! You star! You helped me and my partner purchase our first Cupra! We were very happy with level of service provided to us. No pushy sales. Just facts and great features of the car. We even went to VW and BMW and let me tell you how awfully we were treated. These big brands have forgotten about how to treat customers. But not Vimal at Cupra. Thankyou very much!

  Terrae Gorassini JCB CUPRA Crawley
• 2 months ago

  Quick and easy to book my service. Charlotte Knox who dealt with my car was extremely helpful! Would very much recommend to all!

  Kieran Pierce (KP) JCB CUPRA Medway
• 2 months ago

  Tyler was incredibly helpful and very quick at responding to my emails!

  molly jordan JCB CUPRA Medway
• 2 months ago

  Excellent service from Tyler ,very professional

  Tim Vinall JCB CUPRA Medway
• 2 months ago

  Tyler responded to my online enquiry straight away. I explained my situation, that I’m just shopping around for quotes at this stage and will be looking to move forward early next month and Tyler was incredibly helpful. Came back with quotes really quickly, and answered all of my questions. Haven’t had such a good experience with other dealerships who have been trying to push a sale despite me explaining I’m not ready to move forward just yet. The way Tyler handled my enquiry means I will definitely be back in touch when I’m ready. Thanks for your help!

  Brooke Glasspool JCB CUPRA Medway
• 2 months ago

  Jess Cheeseman was absolutely outstanding in helping me purchase my CUPRA Born from JCB Ashford. From my very first point of contact through to receiving the keys, Jess was incredibly helpful, professional and friendly. She made the whole experience smooth and enjoyable, and was always happy to answer any questions I had. She is a real credit to the JCB Group, and I wish her every success for the future. I will definitely be returning to JCB Ashford when the time comes to purchase another CUPRA. Thank you, Jess, and the whole JCB Ashford team, for such excellent service! Paresh

  Paresh Solanky JCB Cupra Ashford
• 2 months ago

  Recently enquired purchasing a Cupra Tavascan from the Gillingham branch and was looked after by Tyler. He was extremely helpful, friendly and honest (told me it was his first day). He cut his lunch break short, answered all questions and arranged a short notice test drive which was great and I decided to buy a car. The car I drove was great however the colour car I wanted was at Crawley which he is relocated to Gillingham for me to collect. Great experience and Tyler is a credit to the company. Very happy

  Martin smith JCB CUPRA Medway

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