• 1 day ago

  Back in May 2026 I was determined I was going to be getting a VW id3. I went for a test drive and just popped in to see Cupra because I'd heard they were not bad alternatives. I was met by David, who set me up with a test drive and we walked through the options. While they're similar cars, I felt they were like chalk and cheese to drive. With a new Born model just around the corner, David gave me all the information I needed to be able to make an unrushed decision on which option might be better. I could have got the current model within a matter of days, or I could wait between 10-15 weeks for a much more up to date and better version. I decided to wait. David went through all the payment options, and once I'd committed, he kept me in the loop as the car went through production to delivery. It was worth the wait and I'm grateful for David's openness, not-sales approach and professionalism which meant that was as excited to pick up the car as I was when I first ordered it. Really happy customer and cant speak highly enough of these guys

  Robert Hallums JCB CUPRA Crawley
• 5 days ago andrew clarke JCB CUPRA Crawley
• 2 weeks ago

  I'm very pleased with the service I got from David Borruso at Cupra Crawley after the disappointing service I got at my local dealer. I'm also very pleased with my new Born which I picked up yesterday.

  Alan Steele JCB CUPRA Crawley
• 3 weeks ago

  Had really good customer service at Cupra Medway. Tyler H helped me buy my second car made sure everything went smoothly, thank you to him

  Alfie Dyos JCB CUPRA Medway
• 4 weeks ago

  Very pleasant over the phone, quick and precise answers, continual feed back as to how the work was proceeding after the car was brought in, satisfactory work and within one day as I was told.

  Peter Bisset JCB CUPRA Crawley
• 4 weeks ago

  Lovely dealership and lovely sales executive, Tyler House, helped my daughter buy her first car. Super easy purchase process and good handling of the few minor after sales issues we've had. If you're in the market for a SEAT or Cupra then they are worth a visit, even if you're not local. On a wider note I have always had a goodd experience with JCB dealerships. Thanks, Tyler!

  Alastair Moir JCB CUPRA Medway
• 4 weeks ago

  The team were super helpful with booking an appointment suitable for me. Both the service and the customer service was flawless.

  CsG JCB CUPRA Crawley
• 1 month ago

  Vimal! You star! You helped me and my partner purchase our first Cupra! We were very happy with level of service provided to us. No pushy sales. Just facts and great features of the car. We even went to VW and BMW and let me tell you how awfully we were treated. These big brands have forgotten about how to treat customers. But not Vimal at Cupra. Thankyou very much!

  Terrae Gorassini JCB CUPRA Crawley
• 1 month ago

  Quick and easy to book my service. Charlotte Knox who dealt with my car was extremely helpful! Would very much recommend to all!

  Kieran Pierce (KP) JCB CUPRA Medway
• 1 month ago

  Tyler was incredibly helpful and very quick at responding to my emails!

  molly jordan JCB CUPRA Medway
• 1 month ago

  Excellent service from Tyler ,very professional

  Tim Vinall JCB CUPRA Medway
• 1 month ago

  Tyler responded to my online enquiry straight away. I explained my situation, that I’m just shopping around for quotes at this stage and will be looking to move forward early next month and Tyler was incredibly helpful. Came back with quotes really quickly, and answered all of my questions. Haven’t had such a good experience with other dealerships who have been trying to push a sale despite me explaining I’m not ready to move forward just yet. The way Tyler handled my enquiry means I will definitely be back in touch when I’m ready. Thanks for your help!

  Brooke Glasspool JCB CUPRA Medway
• 1 month ago

  Recently enquired purchasing a Cupra Tavascan from the Gillingham branch and was looked after by Tyler. He was extremely helpful, friendly and honest (told me it was his first day). He cut his lunch break short, answered all questions and arranged a short notice test drive which was great and I decided to buy a car. The car I drove was great however the colour car I wanted was at Crawley which he is relocated to Gillingham for me to collect. Great experience and Tyler is a credit to the company. Very happy

  Martin smith JCB CUPRA Medway
• 1 month ago

  Huge thank you to Jack and Max for their expertise and patience with the purchase of a CLA! Brilliant guys!

  Bruce Wallace JCB CUPRA Medway
• 1 month ago Zoe Lewis JCB CUPRA Medway
• 2 months ago

  Had a great experience at JCB CUPRA Medway. Sam was brilliant at answering all my questions and made the whole process easy and enjoyable. Excellent customer service from start to finish. I’ll definitely be returning and would highly recommend them!

  Shaye Brown JCB CUPRA Medway
• 2 months ago

  Who knew it was this easy to buy or exchange a car?! My last car was Seat, I exchanged for a gorgeous Cupra, I didnt expect to be able to get and honestly it was so seamless. Sam was super helpful, found my car, sorted all paperwork and car tax. I'd deffo recommend

  Diana Parker JCB CUPRA Medway
• 3 months ago

  Fantastic service by Paul and the team! Always kept me in the loop and answered all my questions, as well as carrying out the sales procedure as swiftly and painlessly as possible. Paul was top tier and very professional, if ever interested in purchasing a car from JCB, I hope you have the good fortune of Paul looking after you.

  Endrit M JCB CUPRA Medway
• 3 months ago

  Recently dealt with Max, great service from start to finish, takes the stress out of buying cars! Definitely recommend him and the rest of the team at Cupra/Seat! 5*!

  Tim Park JCB CUPRA Medway
• 4 months ago

  I recently had the pleasure of meeting Sam, who helped secure me my first Cupra. From the very start Sam provided excellent customer service and displayed a consultative, customer focused approach to the sale. Not only did he find me a car quickly, it was to spec and under budget. This was my first visit to JCB Cupra Medway but it certainly won’t be my last, I look forward to working with Sam again in the future.

  Dave Burfoot JCB CUPRA Medway
• 4 months ago

  Fantastic experience dealing with the sales team at JCB. Upgraded from a SEAT Ateca into a CUPRA and don’t regret it one bit! Had the pleasure of meeting Sat during the visit and he made me feel really welcome and relaxed during such a big purchase. Thank you to all the team at JCB! Will definitely be back!

  H JCB CUPRA Crawley
• 4 months ago

  Very professional, organised and friendly. I've been speaking with Jake over the last few weeks in a B2B aspect. Jake is always available to speak with, even responding to email whilst on holiday! Extremely personable, and runs a very organised and efficient sales department. I very highly recommend JCB Cupra Medway to anyone who'd like to deal with a friendly and professional team.

  Jamie White JCB CUPRA Medway
• 5 months ago

  Jake and Max have been absolutely fantastic. I can’t thank or recommend them enough. NOW, I understand WHY they ALWAYS receive a FIVE STAR RATING. I wholeheartedly agree

  A Odutola JCB CUPRA Medway
• 5 months ago

  Sam was amazing, we knew what we were looking for and he helped us to look at our options and tailored our visit to what we needed. Went above and beyond, thank you.

  Katherine White JCB CUPRA Medway
• 6 months ago

  Just very recently picked up a very tasty 25 plate Cupra Formentor through Sam at JCB Cupra Medway and cant believe how fantastic the service and process was that I received from Sam, he made the whole thing so easy and kept the communication going all the way through, he is a true asset to that company and will definitely be the first person I will contact when I'm thinking of my next car.

  Dan Chater JCB CUPRA Medway
• 6 months ago

  I don’t often leave reviews, but last week I had a brilliant interaction and purchase from jcb I was met initially by a gentleman who I believe was called Jake. He introduced himself as the sales manager and got me a superb coffee I took a seat and was looked after by a guy called Sam. Personable, chatty and professional. We went for a test drive, went away to think about it. Went back the next day and bought the car. From start to finish a great experience. Would highly recommend and will be buying our next car from JCB Cupra Medway

  Bradley Ford JCB CUPRA Medway
• 6 months ago

  New Cupra Lover! We had the honour of being assisted by Conor from JCB CUPRA Medway. He is the definition of a DIAMOND! Wasn’t pushy, was so informative. Had a wealth of knowledge and literally listened to all of my needs and suggested the perfect car. I LOVE IT! Felt looked after from start to finish. Literally have a car that looks after me too! So many features I’m yet to find but I am so grateful to have met him. His kindness, hospitality and care was a treasure. Also makes the best cup of tea according to my MumHe also called me the same day I picked up my car to check how the drive was and how I was feeling and showed me that the care didn’t just stop at pick up. I 1000% recommend JCB CUPRA MEDWAY! I also want to note that everyone else there was also really friendly. Thank you Conor! You made this such an amazing experience

  Jay O JCB CUPRA Medway
• 7 months ago Shaun Potter JCB CUPRA Medway
• 8 months ago

  I found everyone at JCB Cupra in Crawley very helpful, particularly Chris and Simon. Chris listened to my search criteria and was very patient. When he found the car at Ashford, he arranged to get it to Crawley for me to look at. When the time comes for me to change my car again, I'll certainly be paying them a visit.

  Jenny JCB CUPRA Crawley
• 8 months ago

  Just picked up our new Formentor today! Massive thank you to Conor who was great finding us the perfect car, no request was too much for him & got us a great deal! Thank you again! Ben & Grace :)

  Ben Bailey JCB CUPRA Medway

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