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You are here:
The Impulse Or Emergency Buyer
The Considered Purchaser
The Online Shopper
The Bespoke Shopper
The First Time Buyer
The 'Electro Phobe'
The Bargain Hunter
The Loyal Customer

How Do You Like To Shop For Your Car?

Whatever Your Style, We're Sure To Be Able To Help You!

Which type of shopper are you? And how can we help you?...

The Impulse Or Emergency Buyer

You like to buy things right away, on impulse, or maybe you have need of a vehicle quickly.

How can we help?

  • We have 2,000 used cars in stock ready for immediate delivery
  • We have many new cars, unregistered and in stock ready for immediate delivery
  • We have ex-demonstrators on site, available to buy now
  • There are staff on hand ready to help and advise if you’ve not had time to research
  • No appointment necessary – you may have to wait a little at busy times but we can offer you a test drive on the day
  • We have a 30 day/1,000 mile return policy on most of our brands

Next steps - contact us now, now, now, on the move, right away!

The Considered Purchaser - With A List!

You like to weigh up the pros and cons and research your purchase well in advance of actually buying

How can we help?

  • You can research our products online before visiting (new and used vehicles) via our website at thejcbgroup.co.uk
  • You can get an idea of finance offers on our website for new cars and use our online finance calculator for used cars and apply online
  • Part-exchange valuations of your current vehicle are available online via our website
  • You can book to come in for a test drive and know that time has been allocated to you in advance with a named Sales Advisor
  • You can check warranty, price match and delivery facilities online via our website
  • We still have brochures available to take away with you from the showroom
  • You can come back as many times as you like to test drive alternatives or see other models
  • You can browse our physical stock on our forecourts or check out our online inventory with full spec details
  • Bring in your list of must-haves and the results of your research and we can log them on our customer database. We can keep you informed of any new stock and your Sales Advisor can keep in touch. Most considered purchasers take about 4 - 6 months before they are ready to buy.

Next steps - contact us with your requirements, do your own research at your pace, shop around, check out the stock we have, come in to see us when you're ready. We're here.

The Online Shopper

You like to buy everything online and hate trailing round trying to find what you want

How can we help?

  • We have an end-to-end online facility for your used car purchase, or £199 reserves any used car online – all backed by PayPal secure online transactions
  • You can read our customers’ Google reviews on our website
  • You can consult our Live Chat website team out of showroom hours
  • You can send an enquiry form in at any time and we’ll get back to you by your preferred method
  • You can find information and finance examples of our new vehicles on our website
  • You can search our used vehicle stock on our website vehicle locator and find images, videos, specification and finance details for every vehicle
  • You can request a video of our vehicles or a virtual appointment with our staff

Next steps - take a look at all we have to offer online at thejcbgroup.co.uk, speak to us via Live Chat or complete an online enquiry form. Our branch staff will get back to you as soon as possible by your preferred method of contact. If you're not local we can arrange delivery in the mainland UK.*

The Bespoke Shopper

You like something that is personalised and fits your requirements exactly - no compromise!

How can we help?

  • We can arrange bespoke conversions of commercial vehicles, vans and campers to order
  • We can fit aftermarket accessories to fully customise your car or van - be it new or used
  • You can place a factory order with us for a fully customised car or commercial with the trim, colour, technology and options that suit you - waiting times might be a bit longer, but you'll get exactly what you want and it's personal to you.
  • Coming soon - Urban Automotive and CJL Leisure collaborations. Read all about it.

Next steps - call us and make an appointment to sit down with, or video call, one of our Sales Advisors and discuss exactly what you're looking for.

The First Time Buyer

You've never bought a car before and really don't know where to start

How can we help?

  • We’ve put together a new driver section on our website – especially for you! You can read up on all aspects of buying and owning a motor car.
  • If you add together the years of experience our staff have between them of working in the motor industry, it's well over 2,000 years! Let us help you to figure out what you want and match it with what's available.

Next steps - don't be shy - contact us by whatever method you wish and we will be here to help you find your very first car - it's a special thing!

The 'Electro-Phobe'

You like the idea of an electric or hybrid vehicle, but have never driven one

How can we help?

  • Our branches have electric vehicles to test drive and our Sales Advisors are fully versed in all aspects of electric driving & ownership
  • Nervous of switching to electric or hybrid? – we have a section of our website dedicated to news, views and information to help you research.
  • Each franchise on our website has an electric and hybrid section relevant to its brand
  • There are pages on our website with information on new electric and hybrid models available and coming soon
  • Our used car inventory has an electric look up - just filter by fuel type

Next steps - book a test drive at your nearest dealership and we'll talk you through everything you need to know

The Bargain Hunter​

You like to get the most for your money and are on a tight budget​

How can we help?

  • You can set a budget range on our online used vehicle inventory
  • You can browse our monthly payment finance offers on new cars, which often have add-ons such as reduced price service plans, free roadside assistance and finance deposit contributions
  • Check out the discount flashes on selected used vehicles online or on the forecourt
  • We have ex-demonstrators always available -  they are classed as used cars but have minimal mileage and are the latest model year
  • Take out our loyalty card and receive offers on our products and services

Next steps - call us to see what we have available in your budget range and we will be happy to source the right vehicle for you.​


The Loyal Customer

You like to buy from people you are comfortable with and a brand you know you can rely on.

How can we help?

  • You know us already! You can always ask for your favourite Sales Advisor by name or just pop in and see what we've got at any one time - the coffee's always on!
  • Maybe you’re already on finance with us, but you can ask for a mid-term review and change up your vehicle just by adjusting the monthly payments (subject to status). You don't have to wait until the end of the finance agreement if you want to change your car.
  • You’re happy with the brand you like and you’re a JCB Loyalty Card holder into the bargain, saving on our products and services and recommending others to us.
  • Sign up to our e-newsletters to be kept up-to-date with what's going on across the group. We won't bombard you with marketing - we only send out marketing when there's something useful to tell you about! If you change your mind, just tell us. We often send exclusive offers to our existing customers, giving you first pick!

Next steps - keep in touch and tell us what you're looking for - we can contact you with the latest deals.

We hope you have enjoyed this fun way to tell you how much we can help you, however you like to shop.

We look forward to being of service to you very soon.

*Delivery charges may apply.  Finance available subject to status.​