Carla was the sales person who helped me with my purchase. Process was efficient and smooth. Would recommend.
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Find Us Directions
JCB Renault Canterbury
- Main: 01227 947252
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- Monday: 08:00 - 17:30
- Tuesday: 08:00 - 17:30
- Wednesday: 08:00 - 17:30
- Thursday: 08:00 - 17:30
- Friday: 08:00 - 17:30
- Saturday: 08:30 - 17:00
- Sunday: 10:00 - 16:00
- Christmas Eve: Closed
- Christmas Day: Closed
- Boxing Day: Closed
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- Monday: 08:00 - 17:30
- Tuesday: 08:00 - 17:30
- Wednesday: 08:00 - 17:30
- Thursday: 08:00 - 17:30
- Friday: 08:00 - 17:30
- Saturday: Closed
- Sunday: Closed
- Christmas Eve: Closed
- Christmas Day: Closed
- Boxing Day: Closed
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- Monday: 08:00 - 17:30
- Tuesday: 08:00 - 17:30
- Wednesday: 08:00 - 17:30
- Thursday: 08:00 - 17:30
- Friday: 08:00 - 17:30
- Saturday: Closed
- Sunday: Closed
- Christmas Eve: Closed
- Christmas Day: Closed
- Boxing Day: Closed
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New Renault Cars 5 E-TECH 100% ELECTRIC
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New Renault Vans Kangoo E TECH
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Search Stock Find your perfect Renault within our nearly new and used stock.
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Renault Aftersales Aftersales
Let our specialist team look after your Renault and return it to you looking as good as new.
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How to find us
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If you would like to visit the JCB Renault Canterbury dealers in Kent you will find us on Vauxhall Industrial Road, Canterbury, Kent, CT1 1HE. The showroom and service centre lie within the Vauxhall Road Industrial Estate just off the A28 on the outskirts of Canterbury city centre. We are conveniently located a couple of miles from the junction with the M2 motorway. Canterbury also has its own British Rail stations at Canterbury West and Canterbury East.
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Simon the sales and motability adviser at JCB Renault in Canterbury was brilliant. He was patient, professional, very knowledgeable of the services available, and he answered all of my questions. I would 100 % Recommend JCB Renault, they offer a wide selection of cars, and the team offer exceptional customer service.
Salema Foot 15th Nov 2024 -
Just had my Cleo serviced at JCB Renault in Canterbury. The whole experience was easy from the time of booking in to collecting the car. Becky was fantastic from the moment I arrived and kept me informed of the progress of the service. The video I received from the technician,James, was wonderful. So knowledgeable and I felt my car was in good hands. JCB, you should be proud of your after sales team!
Lesley Allen 21st Sep 2024 -
Fantastic experience buying our second hand Megane E Tech from JCB Renault Canterbury. Nick and Simon have been extremely professional, helpful and genuine throughout and have provided a service miles ahead of the three other official Renault dealerships we've spoken to (in London where we live). Highly recommended if you're looking for a Renault. Thanks again guys!
Adam Arnot 23rd Aug 2024 -
Nick was very helpful with arranging a test drive when your Ashford branch could not hence why we ordered from your Canterbury branch. Ordering process was as expected however the car took longer to receive than quoted 14-16 weeks. Also concerned the car did not seem like a brand new vehicle. No protective coverings, inside of the windscreen was dirty and looked like it had been wiped leaving wipe marks. More wipe marks on intetior trims etc. Only one charging lead despite the booklet stating 2 leads. Not having the granny charger is an issue when we had visited family recently. The 1 lead supplied also did not appear brand new and not in a storage bag or with any instructions. Staff have always been very helpful and friendly so thumbs up to them. Car however is a little disappointing.
Sue pernatural 5th Feb 2024 -
In my opinion I don’t think there is anything that could have been improved when I went there. I just walked in and asked their advice on something and they booked me in there and then while I waited. They kept me updated , were friendly, explained everything and I was very happy. My son is disables and the technician even included him by doing some sign language with him. That meant a lot to try and include him in the visit. Can’t remember his name but a huge thank you.
Sj Tappenden 26th Jan 2024 -
Nick and the team at renault and dacia are great. I brought my first renault with them at the end of 2022 with no issues. Unfortunately that got written off at the end of 2023 thanks to an idiot on the road! Nick helped me sort my GAP insurance which paid out so I could put a deposit down on a new car! Really couldn't fault the team there and am loving my new car! :)
Chloe McLeish (CHLOEE55) 18th Jan 2024 -
Store was beautifully clean. Renaults staff are beyond welcoming and helpful, Star of the show is their motability consultant Mr Terry who is the kindest, most helpful, hilarious staff member we had the pleasure of meeting. He answered all of our questions and went above and beyond in customer service, accommodating my needs and making the long process as quick and easy as he could. Could not recommend him enough and Renault should be proud to have him as an employee. Also their bathroom has caramel popcorn soap that smell’s surprisingly accurate.
Em 2nd Dec 2023 -
My recent experience with JCB Canterbury especially the expert service and attention on collection of my new vehicle ably and professionally enabled by Yigal can only be described as 5 star. Excellent. Smooth handover and explanation of functions within the car were patiently explained and described. Thank you so much Yigal!
Keith Burton 21st Nov 2023 -
With out going into great detail if you have a service or anything else you should WASH YOUR CAR and when you get there video your car for any dents wheel scraps chips just like you do when you hire a car at the airport this will save you a lot of time I thought getting a serviceman to look would be enough but turns out I was wrong but they did put right what someone did so save your self time and agg wash video no problems. Yes that is correct I only bought my wheel in that was damaged while fixing a puncture the point I was making and it's for your benefit as well if people wash their cars and video it at your site there won't be any questions as to who did what. I'm sorry but I don't see it as gesture of good will when you're people damaged it in the first place and that was in August and when I did get to bring the wheel in it took a month. apart from the loan of the car which is appreciated I didn't want anything just my wheel fixed. Hope this has cleared up the your confusion about the washing of car
Graham Rawlins 6th Nov 2023 -
I knew what car I wanted, but I was taken through various options, I was offered a test drive, without restriction or route, the salesman was very knowledgeable about the products and financing, the showroom although under some refurbishment was clean and very presentable, along with all the vehicles in the range, compared to other dealerships I had visited there was no urgency or pressure to buy anything and the decisions were all in my favour, excellent experience for me, overall excellent
Green Goblin 3rd Oct 2023 -
We went to the Dacia/Renault dealership, and was met by Nick. He instantly saw we had our kids with us and git us all a drink and made sure they were entertained. Kids loved the hot chocolates. We gave our ideal spec and he pointed to a few options for the Dacia Duster. No pressure we had a good look, and Nick went and looked for the best deal for us. He found the ideal option. To the car we liked. It was smooth and seamless. We went away with piece of mind and real joy that we had made the right decision with no heavy sales inflicted on us. Really fantastic and I highly recommend as we drive into the sunset in our new Sacia Duster!
Andrew Munn 9th Aug 2023 -
Amazing from start to finish, the staff are so friendly and welcoming. Very professional and nothing was to much trouble. Darren & Melissa looked after me and they made the purchase stress free and easy. They really went the extra mile to make me feel valued as a customer and also made it very enjoyable! I’m so happy with my new Clio and wouldn’t go anywhere else. Excellent customer service, if I could give more than 5 stars I would. Thank you so much.
Amy Martin 27th Apr 2023 -
I popped in to JCB Renault Canterbury to see if they could change my battery on my key card and order me some clips for my other half to stick my wheel trim back on that a very naughty low wall had ripped off my Captur! Well.. everyone I met was so helpful in the office, but Matt (the better one, as he’s known) really came up trumps! In no time at all he’d found me some clips, put my trim back on, changed my battery and all for £2.50! Above and beyond 😁 very happy customer! Thank you Matt (the better one) and everyone at Renault Canterbury! Anna x
Anna Budd 6th Mar 2023 -
I just brought a car from here and they were AMAZING!!! Melissa Hassan was the person who mainly helped us and she gave incredible service and really made it easy to understand all the paperwork involved. This is my second time buying a car on finance with this depo and the reason I went back was because I had such a positive experience last time. The second time didn’t disappoint, was even better and I love my Dacia! Love the Canterbury team!
Loz Drew 24th Feb 2023 -
Great experience buying my first Dacia from Canterbury JCB. I phoned on Friday morning to ask about a new stepway, by the afternoon I test drove and signed up to purchase one. Luckily they had exactly what I wanted in stock and so I was in the new car by Tuesday. Great service from Lee and Darren to sort out my part ex which had outstanding finance but this was all taken care of. I have previously bought new Peugeots for the last 12 years and found the service at JCB a 100 times better than the motorline dealers I used. JCB was just more laid back, more of a family feel and just felt less formal which is nice as it puts everyone at ease. Thanks again for all your help and I will be back for my services and when it is time to upgrade.
ross jones 14th Sep 2022 -
Our second visit to this garage (the 1st was an emergency un-planned job). We were booked in for a service with a couple of extra jobs. As with our first experience, the staff were friendly, professional and very helpful. All the work was completed on time and the car was washed and cleaned too. Add in free coffee and what more could you want ! We recommend this garage whole-heartedly.
Sharon Watton 10th Aug 2022 -
Came to look to upgrade my Duster, saw what i wanted with with expert help from Lee. Very pleased with his advice and expertise but more importantly he did not push me into buying anything which i found refreshing, i didnt need an over the top pushy salesperson ! When im looking to upgrade again i know where to come !
Helen Crook 2nd Aug 2022 -
Came to visit the dealership to chat about the motability vehicle options with Daniel, and was able to bring my puppy which was the star of the show he lapped up the attention! Great culture in the dealership and very relaxed atmosphere and the coffee was fantastic! Certainly satisfied the pallet! Would recommend this dealership if you’d like a smooth stress free purchase.
Lee Arnold 30th May 2022 -
Thanks to Dan Parker for making our purchase of a new Dacia Sandero as stress free as possible. Dan was very friendly and knowledgeable and answered all our questions patiently. He took the time to clearly explain the various optional extras and confidently made us part with our money. Happy with our purchase. Great job Dan!
Tia Jones 8th May 2022 -
I had to go in without any notice today after my Duster developed what I thought was a serious problem, Nick in the Service area dropped everything and, despite the rain, got under my car. He located the problem and with a bit of ingenuity and persistence, resolved it. He was so helpful and considerate. Excellent service. Definitely my go to garage in future.
Beata Barcz 31st Mar 2022 -
This is my local dealership and I found them to be brilliant! Nick was the main person I was dealing with and he was great right from the start. He sent plenty of information about the vehicle I was enquiring on over to me beforehand including a personal presentation. When I arrived to view the vehicle, he wasn’t pushing me toward a decision and allowed me to have as much time as was needed in order to thoroughly make my mind up on the car. I didn’t feel like I was being pounced upon by salesmen like when you go to some dealerships. When I did do the deal, I was kept well informed on the progress and sent the appraisal forms to complete at home which saved a bit of time on the day. Furthermore, the price they offered me for my car was fantastic and beat my expectations after using other car valuation sites. This was the first time I had bought a car using PCP finance and Nick was available to answer any questions via email and phone. Darren, the transactions manager was also a very helpful and pleasant person to deal with. Everything was prepared when I arrived on the day for collection. When I received the car, it was immaculate and had been throughly cleaned/new mats etc. Very pleased with the purchase and would buy from these guys again.
Jack Reeves 26th Feb 2022 -
From the first meeting with Nick, I found him to be very professional and helpful, so much so I ended up buying a car on my first visit. The whole process from start to finish has been smooth and without issues. He has agreed to have my babies and call the first born Nick due to our flowering relationship.
anthony ashton 26th Feb 2022 -
Nicholas Frank Johnson the first of his name, seller of cars, purveyor of dreams at JCB was a fantastic help in the purchase of my new car. Couldn’t fault the guy, what a guy. Great service all the way through, constant updates and videos sent to me even though I didn’t watch them. The effort was immense to get this car to me. Thank you
david keen 30th Nov 2021 -
Visited JCB Canterbury to look at new Clio’s. I was greeted very politely and was made to feel I was important. I purchased a new clio Lutecia special edition..very exciting!! Overall staff were so welcoming and I left with a big smile on my face. I Look forward to my first service so I can visit JCB Canterbury again!
Jordanna Ward 5th Oct 2021 -
I purchased a Renault Clio last week with the help of salesman Daniel Parker. He could not have been more polite, professional and courteous throughout the whole process. All calls were answered promptly and all emails responded to very quickly. Any questions I had were answered honestly. I never felt pressured to buy and was kept well informed of the whole process throughout. A very refreshing experience for me when buying a car. Fingers crossed the after sales care is on the same level, should I need it.
Mark Tomlinson 5th Oct 2021 -
Very impressed with the follow-up from the initial on-line enquiry by the young salesman Lee Arnold. He listened intently on the phone when he had called me by phone and introduce himself as I arrived at JCB Canterbury. I gave him a hard time but we worked the deal out with the help of Mark Spray. I will be the happy owner of a pre loved Renault Captur soon.
Peter Robinson 17th Jul 2021 -
Earlier this week I visited JCB Renault Canterbury to take a look at one of the used cars they had for sale. Very well presented and the sales process was very enjoyable along with their incredible coffee! No pressure was put onto me to purchase (which I did) All the boxes I could ask for were ticked and would certainly go back! Thank you Renault Canterbury!
Joshua Whiting 2nd Jul 2021 -
JCB Canterbury are an excellent company to deal with.Nick,who we dealt with when looking at my next car was polite and professional throughout. I already knew what I was looking for. He went through everything I needed to know. Everything went really smoothly. Communication was excellent. I am now driving around in a brand new car. Thanks Nick, it was worth the doughnuts.
Sandra Lingham 27th Jun 2021 -
Picked up my new car from here at the weekend. Very impressed with the service I received. Loved the videos updating me on what was happening with my car - Thanks Nick. Nick listened to what I wanted in my new car and came up with an amazing result. I would definitely return if I wanted another Renault.
gemma knight 15th Jun 2021 -
I would highly recommend the new JCB Renault Canterbury dealership. I was looking for a car for my son and could have easily chosen many of the cars on offer because of the quality and condition of their stock. My sales person was Mark who couldn't be more helpful and knowledgeable and not just treating us as another customer but listening to our requirements and wishes and really helping us through the process. I will definitely be returning when the time to change car again.
James Matthews 9th Jun 2021 -
Visited this dealership looking for a Renault Captur. Saw Nick who was very friendly, helpful and professional and sourced the car we wanted with all our requirements. Darren was also helpful when we had to visit the dealership before collecting the car. Extremely happy with the car and the service given by Nick and Darren and would not hesitate to recommend.
Michelle Lodge 6th Jun 2021 -
I visited this very professional dealership early this week and met a chap Lee in sales, baring in mind I was a company car buyer he still gave me the time of day and excellent customer service! His product knowledge was second to none and I left with all the info I required. Thank you Lee and to the JCB Renault team! All the best, MH.
Matthew Handley 30th Apr 2021 -
We found no problems with dealing with JCB Canterbury, infact Lee made the process of purchasing our car extremely straight forward. Very professional & no over the top salesmanship. Nothing was too much trouble, even after we had received the car Lee was still willing to answer our questions,& spend time helping us.
Patricia Hayes 29th Apr 2021 -
We had looked at Dusters online and in a virtual video. We built ours on line and when Dacia opened in Canterbury we knew what we wanted. Sales staff were professionals and Nick at Jcb Dacia sorted out the finance for our new Duster. We test drove a similar model and then Nick found us one to our specifications within 2 weeks. Took possession yesterday! Lovely car to drive. Thank you Nick, Darren and all the helpful staff at Dacia Canterbury.
Suzanne Wyatt 12th Dec 2020 -
In our long search for a car with specific colour and trim we eventually found ourselves on the forecourt of this new dealership. The vehicle that had drawn us there wasn’t ‘the one' but we found the staff to be friendly and genuinely interested. They noted down exactly what we were looking for and said they bet that they could find our car. Within a week I was receiving enthusiastic and somewhat triumphant messages along with mages of the car we’d been looking for. We revisited to see the car and it was just what we wanted. We agreed to buy it and picked it up a few days later. We visited numerous dealers before this one. None were as friendly or helpful and none offered to make any effort to find the car we wanted. We dealt primarily with two staff members, Nick and Darren. We found them to be helpful friendly and kind. They take a £250 deposit to hold a car. We did this for both cars we saw. If the car isn’t the one for you (as in our first one) they return the deposit without quibble. I guess this is to prevent them missing out on sales holding cars for people who never show up. The price of the new car was - great. The valuation of the trade in was - ok. The customer service was - excellent. This is a young and enthusiastic dealership providing a first-class service. We wish them every success for their future. Highly recommended.
Paul Lavender 8th Nov 2020
About JCB Renault Canterbury
JCB Renault Canterbury is your local Renault dealership on Vauxhall Industrial Road, Canterbury, Kent, CT1 1HE. JCB Renault's location in the historic town of Canterbury is within easy reach of east Kent, south London and the wider Kent and Sussex areas.
Whether you are after a brand new or approved used Renault car or van, JCB Renault Canterbury is your ideal place to find one. Our knowledgeable and friendly team will help you find your perfect match. Visit or call with your requirements and we will help you locate what you are looking for.
Not only that, but our dealership houses a state-of-the-art workshop and parts facility, so that you can have your Renault car or van serviced and maintained by our team of expert technicians. Spare parts and accessories can be picked up from stock or ordered for next day delivery. Our specialist parts team has access to the full catalogue of Renault parts and accessories for all models going back several years! Don't forget we also carry out MOTs, supply and fit tyres, brakes, exhausts, clutches - all routine maintenance and warranty work. We can check the Renault technical data bank for any recalls too.
Meet the Team
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