Head of Business
Local Business Development Manager
If you are using sat nav please enter postcode DA11 9GN (were are located between Ebbsfleet Football Club and Ebbsfleet International Station).
You will be able to find JCB Kia Ebbsfleet on the town’s Oakwood Industrial Estate off the A226 main road.
Visitors coming from the Dartford area or south-east London by car should leave the M25 at Junction 2 and take the eastbound A2 in the direction of Canterbury. Leave the A2 at the Northfleet/Gravesend West junction, following the B255 toward Greenhithe, Bluewater and Swanscombe. Turn right at the junction with the A226 (heading in the direction of Gravesend, Swanscombe and Northfleet), and continue on this road for two miles. Eventually, you will pass Ebbsfleet United Football Club on your right – after the ground you will come to a roundabout. Take the third exit, and you will see JCB on your right.
As well as being easy to find, our Ebbsfleet dealership is readily contactable via telephone or email with the details provided on this page. In the unlikely event of our not being able to respond to your enquiry or request, we promise to get back to you as soon as possible.
JCB is dedicated to providing excellent customer service. We’d like to you to help us in our continued effort to improve customer satisfaction by telling us about you experience.
If you have a complaint about the level of service you’ve received, or any dissatisfaction with your vehicle, we want to hear from you. Please contact us as soon as possible and we’ll do our best to try and help.
Should you feel we’ve been unable to give you a satisfactory solution, you can get in touch with our Kia Customer Contact Centre by:
Telephone 0333 2022990
Write to Kia Customer Services, PO Box 200, Walsall, WS5 4QZ
Opening hours Monday to Friday: 8.30am – 9pm, Saturday: 9am - 1pm, Sunday: Closed
They will investigate your concerns and make sure they’re resolved as swiftly as possible.
We also subscribe to the Motor Codes Service and Repair Code of Practice. If we’re unable to resolve your complaint to your satisfaction, we recommend you contact Motor Codes Ltd a CTSI certified Alternative Dispute Resolution provider that we are prepared to engage with through the ADR process. You may contact them by:
Telephone 0207 3441651 / 0800 6920825
Write to Motor Codes Service and Repair Code of Practice, 71 Great Peter Street, London SW1P 2BN