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Visit our WebsiteYou can visit one of our local showrooms in Ashford, Medway, Crawley and Worthing.
Find a dealerThey were very good. The car was well presented and the salesman went through all the controls in detail. Overall an excellent experience.
Paul - Redhill
A very professional service on the telephone whenever I rang from the telephonist/receptionist especially. James was always very helpful to explain anything I didn't understand and gave me the impression I could always ring I future if I had a problem. The gentleman who delivered the car was charming. Explained all the functions clearly without rushing through them. The car was delivered on time with little things like the radio stations already set which I thought was a very nice touch.
Denise - Upminster
My wife and I ordered a new vehicle from this dealership today and we would particularly like to thank the Sales Executive ,Phil Burge, that helped us. Phil is in the league of gentleman and was most patient, helpful and informative. Phil had all the time in the world for us and went a long way to help us decide on a suitable vehicle. Phil has an unrivalled product knowledge and is a mine of information. Nothing was too much trouble and he made us feel particularly comfortable in our surroundings - putting my partner at ease over the daunting decision of which vehicle to order. Having used other not-so-friendly dealerships elsewhere in the past it was a welcome surprise to be made to feel so special. Thanks again Phil. 10/10 for all your kind effort, you are an absolute credit to your dealership and an even bigger credit to the VW brand in general. JCB Volkswagen Medway is highly recommended
Mr & Mrs Stringer
Many thanks for all your help in getting our new Motability car. We appreciate your knowledge and great customer service. We will recommend you highly!
Mr & Mrs A, Medway
Felt welcome. Have other vehicles from this dealership. Would recommend to others
Nicola - Rainham, Kent
Excellent customer service. Staff are accessible, friendly and supportive. Nothing is too much trouble. Very professional service and support.
Phil - Leeds
Fantastic service! Made me feel like I had the full attention on me as a customer and was really trying to help me out to buy a car which really suited me for all aspects. Management team were helpful! But Bob was amazing!
H - Gillingham
My husband and I have been very happy and have been with JCB Medway since 2010. Our first Touran was getting 45/50 miles to the gallon, the latest Touran we got on Bluemotion has given us 60/70 miles to the gallon. The motability salesman Peter Watson has been very helpful over the years and will still keep coming back god willing.
MR & MRS HUMPHREY OF TWYDALL
It was excellent. Very helpful sales person who took a lot of time and trouble to go through all my questions and queries. Made the process much smoother.
Joanna Hawkhurs
Very impressed, nice to deal with a dealership you felt actually cared about their customers and appeared to be honest.
Jan - Folkestone