Ashford Orbital Mazda (part of the JCB Group)

Great experience at Ashford Mazda. I dealt with Paul and Neil. Friendly and knowledgeable people. Everything went smooth and I am a happy owner of a Mazda 2. Let me add that, personally, it's the most comfortable small car I have ever driven, which is the reason why I was looking for a new car. Thank you 😁

Just have to say what a fantastic experience we received from Paul from Mazda sales, went over everything and gave a great test drive route too to ensure I was happy with the vehicle, went over all the paperwork and history and all the Mazda benefits, the 1 year free Mazda warranty is a great peace of mind which to me shows the commitment from them. Also as a bit of a tourer myself Paul gave us great advice and places to visit, thank you for that, collected the vehicle on Sat the 1st July all valeted and clean. Please don’t hesitate to pop in if you’re looking to buy and I promise you will not be disappointed. One again thank you Paul

This was my first purchase experience with Ashford Orbital Mazda and I'm happy to say that it was a very positive one. Everything went smoothly and the communication from Paul was excellent, keeping me informed of everything along the way. Even when I had accidentally left some documents in the glove box of my trade in vehicle, he scanned them over to me as well as sending the originals by post. And the car? Again, no problems at all. It was presented clean and in perfect condition. Overall I am very happy with this dealer and have no hesitation using them again. Thanks to Paul, Neil and the team.

I needed urgent help having broken down (my car wasn't bought from Orbital) and the help and support I received was outstanding. It saved my holiday and I can't thank them enough. Special thanks to Mr Buckman (After Sales Manager) who was amazing! If I didn't live in North Wales I would certainly buy my next car from Ashford Orbital. Thanks again.

We have twice bought new from Mazda Orbital and always had great service from them. Our cars have their services etc here and it's always efficient with a loan car available when needed. Great waiting area too when taking the car in for its complimentary car wash. Highly recommend - a lovely team of staff too - always welcoming and very helpful.

My Mazda CX-30 would not start this morning. I phoned Ashford Orbital and spoke with a charming gentleman called Justin Buckman who is the after-sales manager. He drove 13 miles to my home to see if he could solve the problem and arrived within half an hour of my initial call. I am very impressed by this level of service and with the care he took. I shall be using this business for all my future service and repair needs because of this pleasant experience.

I have been using ashford orbital since I moved to folkestone three years ago, and have found them to be extremely efficient in every thing they do, whether it be a service MOT, OR general maintenance. They always do an excellent job of work, and are caring, they are very competitive price wise, and have a very comfortable waiting area, where one can get a variety of hot and cold drinks. They also have a TV screen where the progress of the works to ones vehicle can be monitored. All in all a very efficient operation, absolutely first class in every department. I will certainly recommend this garage to everyone, who wants the best. Ken mills. Mazda CX5 owner.

Ashford Orbital garage is main agent For Mazda, Kia, Suzuki, but will also help you with other makes of vehicle even if its just to redirect you to your correct agency. We've had dealings with Ashford Orbital garage since 2006, and they continue to surprise us with their specified engineers to maintain our vehicles safely, and correctly without fictitious repairs. Add to this their willingness to do their best, within the limits of ability, it's a credit to their staff from reception to the familiar faces of the long term staff, this adds reassurance to returning customers and a mega credit to the garage. Access is good for disabled with limited parking.

I couldn’t thank the team enough at Mazda Ashford. Simon was fantastic, he helped us so much, and even found me a lead for my iPhone (via Adam at Mitsubishi) when I needed to charge my phone and ring the insurance company. The sale went very smoothly and we didn’t feel pressurised in any way. Thank you guys