Hidsons Ltd (Hidsons SsangYong, Rainham ) 5 High Street, Rainham, Kent, ME8 7JB is authorised and regulated by the FCA. Our FCA Register number is: 307900. Hidsons Ltd is a company registered in England and Wales under company registration number: 2654051.Our permitted business is arranging non-investment insurance contracts and consumer hire and credit brokerage. You can check this on the FCA's Register by visiting the FCA's website:www.fca.gov.uk/register/ or by contacting the FCA by phone on: 0845 606 1234.
General
1.
These
terms and conditions, together with the details set out, are intended to
contain all the terms and conditions of the agreement between us (the company)
and you (the customer) relating to the repair, servicing or other work
described (the work) to the vehicle identified (the vehicle) and/or the supply
of goods or parts or other things to be supplied by the Company, whether or not
in conjunction with the work (the goods).
If you wish to rely on any amendment or addition, you should ensure it is
confirmed in writing by one of our duly authorised representatives.
2.
If
we agree to any variation in the work to be done or goods to be supplied, this
shall be deemed to be an amendment to this agreement rather than a new
agreement.
3.
The
agreement is made in England, shall be subject to the exclusive jurisdiction of
the English courts and shall be governed and construed in accordance with
English Law
4.
You
warrant that you own the vehicle or are duly authorised by the owner to enter
into this agreement for the work to be done on these terms.
Estimates
5.
An
estimate is our considered approximation of the likely cost of the work and/or
the goods. and is valid from 14 days from when we send it to you
6.
Any
estimate is based on the published price for the goods involved at the time of
the estimate. If the manufacturer or
other supplier of the goods changes the published price after the date of the
estimate, we will notify you of any consequent increase to the estimate. If the increase will be more than 10% of the
total estimate, you may give notice within 14 days cancelling the
agreement. If we do not receive notice
of cancellation within this period the estimate will be amended as proposed.
7.
Unless
otherwise agreed in writing if it appears the progress of the work will be
exceeded by 10% of the total, we will notify you and not continue with the work
unless you expressly authorise us to do so.
8.
If
you have left the vehicle with us for an estimate but have not accepted the
estimate or have refused it but have failed to collect the vehicle within 14
days of the date of the estimate or (if later) the date of cancellation, we may
charge you at the published rates in force at the time, for the storage of the
vehicle from the end of that period.
9.
All
estimates are exclusive of any applicable Value Added Tax (VAT)
Completion
of Work and Payments
10.
We
will use of best efforts to do work or supply the goods within any time
estimate we have given you, but will not be liable for delays due to any cause
outside of our control.
11.
We
shall be entitled to sub-contract all or any part of the work but will be
responsible for the quality of our sub-contractor work.
12.
If
you any reason we do not carry out the work in full, we will charge you only
for the goods actually supplied or fitted and a reasonable amount for any work
actually done.
13.
We
will notify you when the work is complete and the vehicle and/or the goods are
ready for collection and (unless you have a credit account with us, in which
case you must comply with the terms and conditions in relation to the operation
of such account) you must pay for the work and/or goods upon collection.
14.
All
payments must be made in by a UK credit/debit card unless we have agreed to
accept cash or cheque in which case the cheque must be drawn on a UK clearing
bank and received not less than five banking days before you collect the
vehicle and/or goods.
15.
We
are entitled to retain the vehicle and/or goods until you have paid for the
work and/or goods in full.
16.
If
you fail to pay the full amount due and collect the vehicle and/or goods:
16.1
within
7 days of being notified the work is complete and/or the goods are ready for
collection, we may charge you at our published rates in force at that time, for
the storage of the vehicle from the end of that period.
16.2
Within
3 months of being notified that the work is complete and/or the goods are ready
for collection, we may (after giving you 7 days notice of our intention to do
so if you have not paid the full amount due and collected the vehicle and/or
goods before such notice expires) sell the vehicle and/or goods deduct the
amount owing to us (including statutory interest, storage charges and the cost
of sale) and pay the balance to you.
17.
Unless
otherwise agreed in writing, the goods will be deemed to have been delivered to
you at our premises when you collect them.
18.
We
will retain all parts replaced during any work done, except for any to be
returned under warranty or service exchange agreements until the vehicle is
collected and will be free to dispose of them as we see fit if you do not
specifically ask for them when collecting the vehicle.
Transfer of Ownership and Risk.
19.
The
goods will continue to belong to us until you have paid for them in full. You
will, however be responsible for any loss or damage from when they are delivered
to you, and should insure accordingly. A
cheque will not be treated as payment until it has cleared.
Loss, Damage and Liability
20.
We
will carry out the work with reasonable car and skill and warrant it, it will
remain free of defects in workmanship for a period of 3 months or 3,000 miles
(whichever occurs sooner) from the date the work is completed. However, this warranty will not apply if the
vehicle is involved in an accident or if and to the extent the defect is
worsened by you (a) failing to inform us promptly of the defect and allowing us
promptly to examine the vehicle and endeavour to remedy the defect (b) misusing
or neglecting the vehicle or permitting it to be used for rallying or similar
support (c) failing to comply with instructions from the manufacturer or from
us concerning the treatment, maintenance and care of the vehicle and/or goods
to have it/them serviced in accordance with the manufacturers instructions (d)
fitting the vehicle or permitting the vehicle to be fitted with parts or
accessories which have not been approved by the manufacturer or (e) altering
the vehicle and/or goods, or permitting it/them to be altered, in any manner
which have not been approved by the manufacturer.
21.
We
will sell the goods with the benefit of the manufacturers warranty. The manufacturers warranty is additional to
your statutory rights and is not affected by any change of ownership of the
goods. Remedial work under the manufacturers
warranty may be carried out by any dealer in the EEA authorised directly or
indirectly by the manufacturer, who may repair or replace any defective goods
or (if he considers repair or replacement uneconomic) refund an appropriate
part of the price you paid for them.
22.
If
the work includes painting them, if the metal to be painted is rusted, we will
take all reasonable precautions to prevent the rust penetrating the paint after
completion of work but cannot guarantee that this will not happen on the new
paintwork or that the new paintwork will match the existing paintwork exactly.
23.
You
must observe the instructions for use, cautionary notices and other technical
notices and information we supply with you the goods.
24.
Except
where you are acting as a customer, and except for fraud or for death or
personal injury resulting in our own negligence, we limit our liability to any
breach of this agreement to the amount you have paid for the work and/or goods
and expressly exclude all liability for loss or profit, goodwill or contracts
and for any indirect, consequential or economic loss.
25.
You
should remove any items of value not relating to the vehicle as we will not
accept liability for loss or damage to these which is not caused by our own
negligence.
Returned
Goods
26.
We
will accept the return of any goods which you did not order specifically,
provided that you return them, in the same condition or as supplied within 5
working days of delivery, produce our original invoice and pay (at the current
rate on the day of return) our handling charges for returning the goods.
27.
If
this agreement has been concluded without any face to face contact between us
or anyone action on our respective behalves, you may give notice cancelling
this agreement before we begin the work or (as the case maybe) with 7 days of
taking delivery of the goods, whereupon you must either return the goods to us
or make them available for us to collect at your expense. You must take reasonable care of the goods
and will be responsible for any loss or damage from when they are delivered to you
until when they are returned to us.
28.
Save
as above, we will not accept the return of any goods which are not defective.
Notices
29.
Any
notice given under the agreement must be in writing and sent by post to the
address of the work carried out, and shall be deemed to have been received in
due course of post.
Final
30.
The
Sale of Vehicles & Parts are covered by the most recent applicable UK
Legislation
