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CITROËN & YOU
YOU CAN TRUST US TO DO WHAT WE SAY
When your car is in a Citroën workshop, we’ll only carry out the work that you agreed. If anything additional is identified, we’ll call you to let you know and ask your permission before we start the work.
That way you can be confident there won’t be any surprises.
We want to hear about your experience with Citroën. Tell us what you think, and share your opinions with others on Citroën Advisor.
If you’re dissatisfied, our priority is to find a solution as quickly as possible. So we’ll get in touch with you within one working day to get it sorted.
Company Information
© 2022 The JCB Group
Reg Office: Bailey Drive, Gillingham Business Park, Gillingham, Kent, ME8 0PZ
Reg. Company Number: 3597175
VAT Reg. No. GB 703 0471 81
Financial Disclosure
The JCB Group are authorised and regulated by the Financial Conduct Authority for consumer credit activities FRN: 684394 and are an appointed representative of Autoprotect (MBI) Ltd for Insurance distribution FRN: 312143.
The JCB group are a credit intermediary meaning are a Credit Broker not a Lender and can introduce you to a carefully selected number of lenders. We typically receive a fixed commission calculated by reference to the vehicle model or amount you borrow, for introducing you to a lender but this does not affect the interest charged on the agreement, all of which are set by the lender.
We Subscribe to the Motor Industry Code of Practice. The Motor Ombudsman Ltd act as an arbitrator in any unresolved consumer disputes. The Motor Ombudsman Ltd are a Chartered Trading Standards Institute Approved (CTSI) Alternative Dispute Resolution Provider.www.themotorombudsman.org.
The JCB group are a credit intermediary meaning are a Credit Broker not a Lender and can introduce you to a carefully selected number of lenders. We typically receive a fixed commission calculated by reference to the vehicle model or amount you borrow, for introducing you to a lender but this does not affect the interest charged on the agreement, all of which are set by the lender.
We Subscribe to the Motor Industry Code of Practice. The Motor Ombudsman Ltd act as an arbitrator in any unresolved consumer disputes. The Motor Ombudsman Ltd are a Chartered Trading Standards Institute Approved (CTSI) Alternative Dispute Resolution Provider.www.themotorombudsman.org.