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Service Advisor - JCB Citroen, Renault & Dacia in Rainham, Kent

We are currently looking for a Service Advisor to join our busy team at our Citroen, Renault & Dacia site in Rainham, Kent.

Your role will be to receive customers and their vehicles, in a friendly and professional manner, plus discuss and confirm their requirements. You will also take responsibility for the customer relationship whilst their vehicle is in for a service or repair.

To be considered for this role, you must have a passion for delivering great customer service, be very friendly and get a buzz out of building new and lasting relationships with our customers. You will need to be methodical, self-motivated, have great organisational skills and enjoy using your sales skills to sell other products and services that the customers may want or need.

You will be very influential, kind and thorough with everything you do and have the customer's best interests at heart.

About the JCB Group.....

The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue. We have 14 locations across Kent, Sussex and Essex and around 350 employees covering 15 internationally recognised brands eg Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Honda, SEAT, SKODA, Kia, SsangYong, Citroen, Mercedes-Benz Vans and TPS

Employee Testimonial .... Alice Newman – Honda Service Advisor – 3 years with the JCB Group

I had previous experience in the motor industry and joined JCB because the job role was more varied and with more opportunity than before.I enjoy working as part of the team and my day goes well because the people I work with are helpful.JCB have given me the opportunity to work with another brand for a few months and it gave me an insight into the different characteristics of vehicle brands.I feel that JCB will help me progress in my career as the management team are very supportive and I learn a lot from working alongside them.I found it easy to settle in quickly to my role as it is a friendly company. I really like my job and can’t see myself working for another company.

So what will we do for you?.....

We will provide you with a great opportunity and support you in your development. You will receive on-the-job and manufacturer training to ensure you are working to the best of your ability and developing your skills fully. You will also receive uncapped bonuses and other rewards when you hit or exceed your targets, plus the opportunity to work for a fantastic Company which has its people's and customers' very best interests at heart. You will get a competitive holiday allowance, the opportunity to purchase new and used vehicles at really competitive prices and will have access to discounts at hundreds of retailers through our employee rewards portal.

This is not a stop gap role - this is an opportunity to develop your career for the long term and be the very best in the industry.

**Please note due to the high volume of applications, only candidates shortlisted for interview will be contacted**

Ref: JCB/NW/NFServiceAdvisor_Rainham

Closing Date 30/06/2022
Location Rainham, Kent
Benefits Competitive holiday allowance, monthly bonuses, discount on products and services, huge discount and reward portal, employee well-being programme, manufacturer training & opportunity for progression, manufacturer incentives
Working Hours Monday to Friday 08:00 - 17:30 with a 1 hour unpaid lunch break; Saturday 08:00 - 13:00 as per the rota
Salary £Competitive, based on skills & experience
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