We are looking for a Telesales Parts Advisor to join our busy Parts Warehouse team in our Trade Parts Specialist (TPS) site on the Medway City Estate, Rochester, Kent.
Medway TPS specialises in distributing Volkswagen Genuine Parts directly to businesses. It is part of the JCB Group - a family-run business going through an exceptional period of growth and this is set to continue. We have 17 sites across Kent, Sussex and Essex and around 400 employees covering 11 brands; Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Honda, SEAT, SKODA, Kia, Mitsubishi, SsangYong, Citroen, Mercedes-Benz Vans and TPS.
This is a great opportunity to work for a fast growing company with opportunities for career progression and development. You must be an experienced Parts Advisor to be considered for this position; ideally with Volkswagen knowledge.
Reporting to the Sales Manager, the TPS Telesales Parts Advisor is responsible for professionally representing the TPS brand, building and maintaining strong and lasting relationships with new and existing customers, whilst achieving allocated sales targets. The role also carries the responsibility for being a brand champion, demonstrating and providing expert knowledge, advice and support, when engaging with customers.
Key Duties include:
Systems and processes
The ideal candidates will be sales driven, have a passion for providing excellent customer service and great communication skills.
So what will we do for you in return...?
You will be part of a varied and progressive dealer group, with opportunities for progression and development. We offer a competitive holiday allowance, pension scheme, the option to purchase new and used cars for yourself and your family at really competitive prices as well as access to our reward and recognition programme - as we truly look after our staff.
**Please note only applicants selected for interview will be contacted**