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Update from our Owner , Jonathan C Bischoff - 25th April 2020

Dear Valued Customers,

Firstly, I would like to wish you all well and hope that you and your families are staying safe.

Like all businesses within the UK and indeed, worldwide, we are closely monitoring the impact that COVID-19 is having on our business, our colleagues, customers and business partners.

We are very much aware and respectful of the Government’s message that all UK citizens and businesses must play their part to protect the most vulnerable in our society and to ensure that the NHS has the ability to care for their patients. We are also mindful of the thousands of Key Workers that are working incredibly hard.

Therefore, I’m pleased to announce that on 1st May 2020, two of our Aftersales operations will re-open to the public, giving priority to NHS staff and Key Workers requiring vehicle servicing and maintenance, but also available to our valued customers. It is important that we all abide by the rules and guidelines set by the Government, but everybody needs to be kept mobile to buy essential items, for any medical needs or to get to work if that can't be done from home. When a problem with your vehicle arises, having the work done to get you safely back on the road can be difficult at the moment with so many Automotive businesses closed, so we have taken the decision to help you, our customers during this challenging time.

Our JCB Volkswagen site, located on Gillingham Business Park will provide servicing, MOTs and repair work for all Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT and ŠKODA. If you’ve not visited us there before, the site is very easy to find and is only minutes from the M2.

JCB Volkswagen (Medway) – Bailey Drive, Gillingham Business Park, Gillingham, Kent ME8 0PZ

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Our JCB Kia site, located on Rainham High Street will provide servicing, MOTs and repair work for Citroën, Honda, Kia, Renault, Dacia, Mitsubishi, Suzuki, Mercedez-Benz Vans and SsangYong. This site is also very easy to find just a little further on from JCB Volkswagen and is only minutes from the M2.

JCB Kia (Rainham) - 5 High Street, Rainham, Kent ME8 7JB

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Both sites will be open from 8:30 – 5pm Monday to Friday.

We anticipate that initially demand will be high so we suggest that you contact us today!You can call us on:

JCB Volkswagen Medway: 01634 378988

JCB Kia Rainham: 01634 235191

OR click here to book online via our website

Don’t forget, if you book an MOT online you will only pay £10 and where possible we would encourage you to do this so you can make a huge saving and we can keep our phone lines free for the most urgent cases. We’re also offering NHS and Key Workers 30% off their final invoice so please ensure you bring identification with you on the day.

On site, we’ll be taking every measure to ensure the health and wellbeing of our customers and staff by acknowledging social distancing and our showrooms will be clearly marked to allow everyone to move around safely. You can either leave your vehicle with us, dropping your keys in the secure key box avoiding any contact, but if you would rather, we will ensure a safe, comfortable area for you to take advantage of our “while you wait” service. Please just mention your preference when making your booking. We will be taking all payments, where possible by card and emailing you a copy of your invoice.

In addition to the above, I’m also pleased to announce that the Government have confirmed that we are now able to continue with vehicle deliveries, ensuring that we follow the clear guidelines set out by Public Health England to protect both our customers and our employees. If you missed your delivery date due to lockdown then we will be making contact with you, but please do feel free to contact us on the numbers above should you wish to do so to arrange the delivery of your brand new vehicle.

We also continue to support customers who wish to purchase cars, by offering a buy online option on our website. This is live and will allow you to obtain a part exchange valuation, apply for finance and have your car delivered, all without having to leave your home.

Take care and stay safe,

Jonathan Bischoff
JCB Group Managing Director

All offers above have now expired - 1st June 2020