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MobiloVan 24 Hour Support

All new Mercedes-Benz Vans come with MobiloVan, our free roadside assistance package. If you break down, have a collision or can’t start your van, call MobiloVan and a technician with an average response time of under 60 minutes will arrive in a van stocked with Mercedes-Benz GenuineParts. With an average roadside repair rate of 80%, you’ll be moving again in no time.

This free, dedicated roadside assistance service is exclusive to Mercedes-Benz vans. Our Technicians only attend Mercedes call-outs. This means their assistance vehicles are fully equipped with Mercedes-Benz diagnostic equipment and genuine parts.

MobiloVan can usually get your vehicle fixed at the side of the road, however, if this is not possible, you and your vehicle will be transported to the nearest dealership workshop for priority attention. Our aim is to keep you moving, so if a part is not available immediately and a wait is required, we will offer you a replacement vehicle or help with onward travel to your chosen destination.

We aim to be there for you 24/7 across the UK and Europe.

If your vehicle is older than 3 years, you can still claim free MobiloVan roadside assistance by simply continuing to service your vehicle within the Mercedes-Benz network.