Our Ashford Honda branch based on the Orbital Business Park, is celebrating following the announcement that Honda has secured top spot in What Car? magazine’s inaugural Servicing Satisfaction Survey, receiving widespread praise for the quality and value of its comprehensive road car range.
New for 2017, the poll – published in the November issue of Britain’s leading consumer automotive magazine – canvassed readers for their views on key criteria, from quality of work to politeness of staff and value for money.
Honda is the only manufacturer to be rated inside the top three in both categories, placing second in ‘Best franchised dealers, 0-3 years’ – to reflect a typical new car warranty period – and third in ‘Best franchised dealers, 4-20 years’, indicative of how dealers perform as a car ages. Honda’s strong scores across the board earned the brand top honours in the overall ‘Best franchised dealers, 0-20 years’ rankings.
Kevin Lynch, Branch Manager, said: “This is fantastic news not only for JCB Honda, but Honda dealerships across the UK. Our teams work tirelessly and it’s great to see this passion hasn’t gone unnoticed by our customers. What Car? is an esteemed publication, and to be the only manufacturer to score so highly in all three age categories is testament to our continued commitment to offer the very best in customer service. Thank you to our customers who keep trusting us to deliver the best service".
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