Business Aftersales Support

Servicing, Repairs and Accident Management

At JCB Business & Fleet, we have approved Service Centres that are fully equipped to carry out all the servicing and maintenance you need to keep your fleet running smoothly.

Our Technicians and Master Technicians are trained to the highest standard, and use tools that meet a strict set of criteria and only genuine parts, ensuring quality. You can also benefit from our service plans, which offer a convenient and affordable solution to maintenance costs. You may also have a 'maintained' finance package, which helps budget for service and repair costs.

If business downtime worries you, we offer a range of courtesy services to keep you on the move. You can either take advantage of our courtesy car or van service, or we’ll give you a lift to your home or workplace if it’s within five miles of our service centres. We also offer a collection and delivery service from your home or workplace, or if you prefer to wait, our customer waiting areas offer complimentary refreshments and free wi-fi. Our van centres offer an 'early bird' service whereby you can drop your van into the workshop at earlier than normal business hours, go for a FREE breakfast on us, and come back refreshed and ready to pick up your van before the working day starts. This is bookable at any of our van centres.

Check my MOT due date

Check my vehicle tax due date

Book Service or Repair

Price Match Promise

Our price match promise is designed to ensure you don’t have to spend more than necessary on your fleet service and maintenance costs. As such, we promise to match any like-for-like business quote from the independent sector.

Our servicing includes:

  • Saturday servicing
  • Pre-service alert
  • Free wash and vac
  • Collection and delivery service (please enquire)
  • Fast track turnaround
  • Free visual healthcheck

Accident Management

At JCB Business & Fleet, we believe that our support should continue beyond the purchase or lease of your fleet vehicles. We provide a comprehensive accident management service to give you complete peace of mind should the worst happen while you’re out on the road.

By registering with us, you can benefit from:

  • 24-hour/365-day support
  • Roadside recovery where necessary
  • Mobile repairs for minor accident damage
  • For fault accidents a courtesy car is provided
  • Access to a national network of approved repairers (over 160)
  • A 3-year guarantee on all body shop repairs or for the duration of ownership of the vehicle
  • Online accident management registration
  • Online repair progress tracking

Our team understands that the aftermath of an accident can be stressful and will treat you with courtesy and consideration. For more information on our accident management services, contact us today.

Call us on 01233 220277, visit us at JCB Business & Fleet, The Parade, Orbital Park, Ashford, Kent TN24 0HT or make an enquiry.

Personal Leasing Aftersales

With personal contract hire and leasing, the aftersales element (that is, service, maintenance, tyres and repairs) can be built in to your monthly payment agreement. If this is not an option you have taken up, you may wish to take out a JCB Service Plan to help spread the cost of servicing. We also have a loyalty card scheme which offers discounts and promotions to our customers. Ask us for more details.