Customer Care

"Friendly and helpful service as always. Very competitive pricing for Volkswagen dealer on cam belt change plus courtesy van supplied. Always keen for my business."
Mr I Waldren from Sittingbourne

"The way I was treated & the service I received was absolutely fantastic. Very helpful! I am disabled and that was taken in to consideration at all times. They went out of their way for me."
Mrs S Presswell from Medway

"Everything I went for was done and executed and the MOT was reasonably priced."
Mr K Clark from Medway

"Good service, friendly and knowledgeable staff. All work completed on time and to quoted cost."
Mr G Beckwith from Medway

"I was happy with the service. They collected the car and brought it back and they were courteous."
Mr L Richards from Medway

"They were very pleasant when I rang in the morning. They offered a coffee and a sit down. The person I bought the car from was there and acknowledged me."
Mrs K Peters from Medway

"It was all very efficient, I was only waiting about five minutes. The car was ready when they said it would be ready, or earlier. The staff were very friendly."
Ms C Clive from Medway

"The staff. The cleanliness of the car when they fixed it up. The overall friendliness of the dealership really."
Mr M Jones from Medway

"Job well done and they made sure we were looked after"
Mrs T from Ashford

"Staff polite, informative, helpful and very professional. I felt they were Entirely honest and did not charge us for work which was unnecessary."
Mrs S from Ashford

"Personal service, free oil, tyre and w-wash checks and courtesy collect And deliver transport."
Mr G from Ashford

"Booking completed quickly at a time of great distress. A loan car was made available which was a joy to drive. The works were complete with only a small overrun on time. Staff were a model of professionalism. "
Mr B from Ashford

"They did everything they said in the time expected. We were very happy with the courtesy car. They were very helpful and polite. "
Mrs C from Ashford

"It was the attitude of the staff and the way they dealt with me. They listened to what I had to say and they did the job quickly and efficiently."
Mr R from Ashford

"The personal touch, they always go out of there way for me. Clive, Victoria and Peter, on the service department, work so hard. If I was to get another car it would be down to the effort that they have made."
Mr H from Ashford

"From the beginning when I first went to shop around they were hands on. Every time I went back, two or three times, I had the same person and that was very nice. I was given lots of information and looked after well."
Mrs R from Ashford

"They did everything I wanted them to do. I got my car quicker than they said they would deliver it, so they went over and above. They sorted out one or two little problems I had, so I can't fault them."
Miss G from Ashford

"The guy who sold the car, James was brilliant. He kept us informed and he was really helpful. He didn't come across as a typical salesman which sometimes can put you off. He was nice and genuine. I felt like I could trust what he was saying. "
Mrs P from Medway

"I have shopped around a great deal before I made the purchase. I looked at all sorts of cars within a range and I looked in several garages. What swung it for me was Cam Mullen, the salesman who was exceptionally helpful, he was really excellent. I saw some really nice cars in other garages and went for test drives which were really good, but none of the other salesmen were as good as him. "
Mrs K from Medway

"It was everything. It was customer service, it was the reliability. It was efficient service, they were professional. It was quick, it was just brilliant. It was faultless really, seamless."
Mrs B From Ashford

"The efficiency of the work. There was a problem with the turbo and they replaced the whole turbo without quibble. "
Mr H from Medway

"Just the whole friendly environment of it. They are very quick and I ended up being very happy with it. "
Mr B from Medway

"The reception was very welcoming. You're on the system; they know that you're coming and everything is set up. I was back early but I was given tea and nobody bothered me, but they kept me up to date with what was happening."
Mr BM from Medway

"The work was completed on time and they rang me to tell me when it was done. The offer of a courtesy car was there if I required it. They also cleaned my car before it was returned to me. They are very helpful and friendly and overall, was a nice experience."
Mr K from Medway

"I turned up out of the blue, I took the car in and the guy came out to diagnose the problem. A part was ordered straight away and was fitted the same day."
Mrs A from Medway

"The way they attend to the customer. They are polite. All the staff are very good and they respect all customers coming in. So I'm very pleased."
Mr E A from Medway

"They are nice, helpful and friendly people."
Mr O from Medway

"The friendly nature of the sales assistant, she very helpful and kept us up to date. Her name is Claire."
Mrs S from Medway