Toby has had 17 years experience in the car industry, 10 years at Leasing Companies which involved 3 years in Accident Management and the rest in Sales and Account Management. He also has extensive experience of the manufacturing world, having worked for both Volkswagen and SEAT in the last 7 years. Toby’s aim is to offer the large corporate service levels and advice with the small business courtesy to all our customers. 100% Customer retention will always be our goal, and a strong relationship goes a long way to making this happen. Please call Toby if you have any concerns, queries or wish to discuss current best practices that are happening in the market. There is no perfect way to run a car fleet, it has to be tailored to your company’s requirements, but we can certainly offer alternatives and ideas.
Louise has been in the motor industry for 16 years. 15 of those years were spent at LeasePlan working in Buyer, New Business Implementation and LCV Consultancy roles. In addition Louise has worked in a large dealership, so has experience of both sides of B2B. Now with the JCB Team she looks after our online sales and small business fleets.
Mike has been with The JCB group for nearly 10 years now and has 22 years in the fleet industry. This ranges from Passenger cars to Commercial Vehicles. He is our Commercial Vehicle specialist but also has in depth knowledge with Passenger cars. Mike will work with customers closely to make sure the requirements they have for their LCV fleet are exact and correct. Don’t forget that Volkswagen Commercial vehicles also include, Amarok, Caravelle and the California. Call Mike and use his expertise in both these sectors to make sure you make the right choice and he will be happy to provide quotes and information.
Alan has been in the motor industry in various guises since 1988, starting in car rental then moving to van rental. Alan joined the Volkswagen passenger car brand in 1999. In the 17 years he has spent with the brand he has provided account management service to a wide variety of clients from pharmaceuticals and civil engineering, to aerospace and airlines. He's also enjoyed preferred supplier status with contract hire and leasing companies. Alan has a wealth of experience in business development, indeed, working with some of his customers for over 10 years. Pride is taken on delivering all their requirements. All will testify to account management and service levels second to none!
Alan joined JCB team in August 2016 with a brief to develop new business in the East Sussex area.
Andrew has 30 years expertise in supplying vehicle transport solutions. Keen to engage and understand Kent business requirements, Andrew has a dedicated role and is a single point of contact which makes it easier for you, the client. Andrew can tailor make finance solutions to suit your budget and business needs as he has VW Business Development Manager accreditation. Contact him to see our demo fleet available for evaluation. He can come to you if visiting the branch is not convenient! Please get in touch.
Kevin has been in the motor industry for over 25 years, having started from school in a vehicle parts department. He has progressed his career through various departments and roles within the dealership environment and gained valuable experience and skills along the way. He has been working with local businesses and fleet operators for the last 10 years, fully understanding the constraints and complications of running a fleet of vehicles of any size. Kevin has a passion for customer service and retention, having built a portfolio of clients that have been utilising his services for many years. Having recently joined JCB Group Business & Fleet, Kevin will be responsible for building relationships with local companies by demonstrating the true value of partnership with the JCB Group.
Kevin would be delighted to advise on the very latest market leading offers, help or advise on taxation or simply on looking for the most efficient way to purchase your vehicles- he is always on hand!
Lorraine has worked in the motor industry for 8 and a half years. Starting in the Service Department for Citroën and joining us at The JCB Group in October 2016.
With extensive experience in Fleet, Local Business and Broker Administration, Lorraine is also well versed in online sales, having run the Fleet Demo Scheme. Well used to ordering vehicles, processing finance agreements and dealing with the logistics of deliveries, Lorraine has plenty of experience liaising with dealer groups, brokers and leasing companies.
Kim has been with The JCB Group for over 10 years working predominantly in the fleet department. Kim’s role is to work with the manufacturer and Contract Hire companies and to make sure that cars are ordered, arrive on time and in the right specification. With the ever changing market this is always “challenging”! Kim has great contacts within the industry and this helps us when trying to solve logistical challenges. Kim is typically the first person the Leasing companies turn to when they have questions on supply, lead-times and options.
Robin is the true veteran of the JCB Fleet Team, having been in the fleet industry for approaching 30 years! He has a vast experience of manufacturers and the industry in general. Robin's main role within the team is to look after dedicated accounts. He has a vast knowledge, and his aim is to make sure customers have all the information they need at their fingertips. He will always go that extra mile to make sure we deliver an outstanding service.