JCB Medway Ltd operates five branches across Kent and Essex representing Volkswagen, Skoda Cars and Volkswagen Commercial Vehicle Sales together with first class aftersales facilities. One of the largest trades parts operations in the UK, the JCB Trade Parts Centre in Rochester has also been appointed as a partner for Volkswagen UK’s new national Trade Parts Strategy.
JCB Medway is one of the few outlets accredited with the prestigious status of Volkswagen Advanced Technology Repairer – enabling the diagnosis, service and repair of every vehicle in the Volkswagen Retail and Luxury Car Ranges.
Established in December 1998 when local businessman Jonathan C Bischoff launched acquired the former Maidstone Car Sales showroom at Gillingham Business Park, the group has evolved into the successful business it is today.
As managing director, Jonathan has led, nurtured and developed the business with traditional ‘family’ ethics centred on strong customer service and a genuine desire to deliver an excellent experience whether a customer is buying a new car or requires a new light bulb.
Encouraging this culture at every level of the business and as it has expanded, has enabled the JCB Group to exceed not only its customers’ expectations, but also all fiscal objectives, with annual turnover rising from £18 million in its first year to £34 million at the close of 2005.
The JCB Group Vision Statement :
“A retailer group that offers a bespoke memorable experience to each and every customer ensuring that they come back time and time again. A retailer group that delivers in every area of the business ensuring that all customer, staff and fiscal objectives are met.”
Visit the JCB Volkswagen website here :
www.jcbvolkswagen.co.uk